Client Relationship Banker — Drive Financial Solutions

Bank of America; West of England; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a client-focused service professional to engage lobby clients, educate on self-service options, and process cash transactions with accuracy. The role emphasizes deep client conversations to understand financial priorities and connect to suitable solutions.

The position requires strong relationship skills, adaptability, and a willingness to work flexible hours, including weekends, within the assigned financial center.

Qualifications

• Enthusiastic self-starter with strong work ethic and client focus.
• Strong relationship-building and collaboration skills.
• Ability to learn and adapt to new information and technology platforms.
• Comfortable guiding clients on basic banking transactions via self-service.
• Willing to work weekends or extended hours as needed.
• Bachelor’s degree or equivalent preferred.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor’s Degree or Associate’s Degree

Job description

Bank of America is seeking a client-focused service professional to engage lobby clients, educate on self-service options, and process cash transactions with accuracy. The role emphasizes deep client conversations to understand financial priorities and connect to suitable solutions.

The position requires strong relationship skills, adaptability, and a willingness to work flexible hours, including weekends, within the assigned financial center.