Client Relations Assistant

Playbook Direct; Manchester; In loco; GBP 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full initial training

Ongoing support

Performance-based earning potential

Descrizione del lavoro

Playbook Direct is seeking personable individuals to join our team as Client Relations Assistants in the United Kingdom. You will engage with customers, represent client brands, and build strong relationships through engaging conversations.

No previous experience is required, but a positive attitude and willingness to learn are essential. You will receive full training and ongoing support, with opportunities to develop transferable skills and progress within the team.

Competenze

• No prior experience required.
• Good communication skills and a positive attitude.
• Willing to learn and develop professional skills.
• Able to work well in a team and adapt to campaigns.

Mansioni

• Represent established client brands across customer campaigns in a professional manner.
• Engage with potential customers and introduce relevant products/services.
• Build rapport and establish positive customer relationships.
• Communicate product information clearly and confidently.
• Understand customer requirements and respond to questions.
• Develop interpersonal and relationship-building skills.
• Support campaign delivery with colleagues.
• Contribute towards team performance objectives.

Conoscenze

Confident communicator

Friendly professional

Active listener

Motivated to learn

Goal oriented

Descrizione del lavoro

Playbook Direct is looking for personable, enthusiastic and motivated individuals to join our growing team as Client Relations Assistants.

This is an opportunity for someone who enjoys working with people, developing professional relationships and building strong communication skills in a dynamic business environment.

Working on customer acquisition campaigns, you'll represent established client brands, introduce products and services to potential customers and develop positive customer relationships through engaging conversations.

The role offers practical experience in customer engagement, brand representation and relationship development, with full training and ongoing support provided.

No previous experience is necessary. We're interested in individuals with a positive attitude, a willingness to learn and an interest in developing their professional skills.

Key Responsibilities

• Represent established client brands professionally across customer acquisition campaigns.


• Engage with potential customers and introduce relevant products and services.


• Build rapport and establish positive customer relationships.


• Communicate product and service information clearly and confidently.


• Understand customer requirements and respond to questions.


• Develop strong interpersonal and relationship-building skills.


• Contribute towards individual and team performance objectives.


• Maintain a professional and approachable attitude when representing clients.


• Work collaboratively with colleagues to support campaign delivery.

What We're Looking For

We're interested in individuals who are:

• Confident communicating with different types of people.


• Friendly, approachable and professional.


• Strong listeners with good interpersonal skills.


• Motivated to learn and develop.


• Comfortable working towards goals and performance targets.


• Adaptable and able to respond positively to different situations.


• Reliable, enthusiastic and willing to take initiative.

Previous experience in customer service, hospitality, sales or other customer-facing environments is beneficial but not essential.

Training & Development

At Playbook Direct, we recognise the importance of developing people and helping individuals build confidence in a professional environment.

Training and ongoing guidance will cover:

• Customer engagement and relationship building.


• Brand representation and campaign delivery.


• Customer acquisition strategies.


• Product and service knowledge.


• Handling customer questions and objections.


• Personal and professional development.

As your experience grows, there may be opportunities to take on additional responsibilities and develop towards future leadership positions.

What We Offer

• Full initial training and ongoing support.


• Practical experience in customer relations and brand representation.


• Opportunities to develop valuable transferable skills.


• A collaborative and supportive working environment.


• Performance-related earning opportunities.
  
• Opportunities for professional development and progression.