Client Quality Engineer (Manufacturing)

Ernest Gordon Recruitment; Bridgwater; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Annual pay review

Well-being package

Private healthcare

Job summary

Ernest Gordon Recruitment is partnering with a Bridgwater manufacturing site to recruit a Client Quality Engineer (Manufacturing). You will act as the senior quality interface for customer, supplier and internal quality matters, leading investigations and driving CAPAs with data-driven decisions.

You will own core quality processes, support audits and customer reviews, and coach colleagues to improve investigation quality, communication and issue resolution.

Qualifications

• Senior quality engineering experience in manufacturing.
• Knowledge of ISO 9001/13485/AS9100 or equivalent.
• Strong investigations and root cause analysis skills.

Responsibilities

• Act as a senior quality interface for complex or high-impact customer, supplier and internal quality matters.
• Lead structured investigations and ensure timely, effective corrective and preventive actions.
• Support customer escalations, audits and performance discussions with professionalism and credibility.
• Coach Quality Engineers to improve the quality of investigations, customer communication and issue resolution.
• Own and improve core quality processes, including complaints, deviations, CAPA, control plans, PFMEA and risk management.
• Use quality data, trends and KPIs to identify systemic issues and prioritise improvement activity.

Skills

Quality engineering

ISO 9001

ISO 13485

AS9100

Root cause analysis

Tools

PFMEA

CAPA management

Job description

Client Quality Engineer (Manufacturing)

£60,000 - £65,000 + Flexible Working + Annual Pay Review + Well Being Package + Private Healthcare

Bridgwater

Are you a commercially aware, experienced Quality Engineer ready to take ownership of quality across a busy production site that supplies cutting-edge materials to multiple high-growth industries?

Founded over 20 years ago, this company has grown to a £60m turnover business that manufactures high-quality nonwoven and engineered textile products for a wide range of industries including medical, healthcare, filtration, hygiene, construction and industrial applications. They pride themselves on their strong reputation for quality and working closely with global customers to deliver bespoke, high-performance materials.

This role is focused on leading complex customer quality matters, strengthening quality engineering capability and ensuring that key processes such as complaints, deviations, CAPA and risk management are applied consistently and effectively.

You will carry out inspections, investigations and root cause analysis, while playing a key part in continuous improvement across the business.

This role would suit a Quality Engineer from a manufacturing background who is looking to join a long-established company with a modern outlook and strong plans for continued growth.

The Role:

• Act as a senior quality interface for complex or high-impact customer, supplier and internal quality matters
• Lead structured investigations and ensure timely, effective corrective and preventive actions
• Support customer escalations, audits and performance discussions with professionalism and credibility
• Coach Quality Engineers to improve the quality of investigations, customer communication and issue resolution
• Own and improve core quality processes, including complaints, deviations, CAPA, control plans, PFMEA and risk management
• Use quality data, trends and KPIs to identify systemic issues and prioritise improvement activity

The Person:

• Proven experience in a senior Quality Engineering or equivalent role within manufacturing
• Good knowledge of quality management systems and standards such as ISO 9001, ISO 13485, AS9100 or equivalent

Reference Number: BBBH26533A

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset.