Client Partner - Strategic Accounts

NSC Global; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

Une entreprise de services informatiques recherche un Client Partner pour gérer des comptes stratégiques. Le candidat doit posséder une expérience réussie dans la gestion de clients d'entreprise et une forte capacité en négociation. Ce rôle requiert des aptitudes à influencer et à élaborer des stratégies de croissance à long terme tout en assurant la satisfaction client.

Qualifications

• Expérience dans la gestion de comptes d'entreprise dans les secteurs des services informatiques, du consulting ou de la technologie.
• Capacité à influencer et à négocier au niveau des parties prenantes senior.
• Compréhension approfondie des canaux de vente directs et indirects.

Responsibilities

• Gérer la relation client pour des comptes stratégiques assignés.
• Développer et exécuter des plans de compte pour maximiser la valeur client.
• Coordonner avec les équipes internes pour garantir l'exécution des services.

Skills

Stakeholder Management

Strategic Thinking

Negotiation

Commercial Acumen

Job description

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We are seeking a Client Partner (CP) to lead and manage end-to-end relationships across our most strategic enterprise accounts. Including global brands, with a focus on both direct and indirect channel engagements.

As a Client Partner, you will act as the primary senior contact for your assigned accounts, with full accountability for the relationship, growth strategy, and client satisfaction. You’ll work cross-functionally across sales, delivery, and solution teams to ensure we are delivering exceptional value to our clients while driving long-term revenue growth.

This is a senior-level opportunity requiring commercial acumen, strategic thinking, and strong stakeholder management.

Responsibilities:

• Own and manage the full client relationship for assigned strategic accounts.
• Act as the senior escalation point and trusted advisor to client stakeholders, including C-level decision-makers.
• Develop and execute comprehensive account plans to drive growth and maximize client value.
• Lead customer engagement strategies, including proposal development, contract negotiations, and renewals.
• Identify and pursue opportunities to expand services across existing accounts, including cross-sell and up-sell initiatives.
• Coordinate across internal teams (sales, delivery, pre-sales, and marketing) to ensure smooth execution and delivery.
• Report on account performance, forecasting, pipeline, and growth initiatives to the Sales Director.
• Represent the voice of the customer internally to influence service development and innovation.
• Drive executive business reviews (QBRs) and ensure customer success metrics are achieved.
• Contribute to overall sales strategy and best practices for managing large, complex accounts.

Qualifications:

• Proven experience managing large enterprise accounts in IT services, consulting, or technology sectors.
• Strong understanding of direct and indirect sales channels and how to maximize performance across both.
• Demonstrated success in driving account growth, customer satisfaction, and long-term retention.
• Commercially minded with the ability to negotiate, influence, and deliver strategic value.
• Exceptional stakeholder management skills and ability to operate at senior/executive levels.
• Strong presentation and communication abilities; able to synthesize complex topics for a broad audience.
• Strategic thinker with a hands-on, delivery-focused approach.
• Ability to build credibility quickly with both internal teams and external clients.
• Comfortable navigating matrixed environments and collaborating across functions.
• Motivated by growth, with a focus on outcomes and client success.
• Familiarity with global enterprise accounts, especially in sectors such as automotive, professional services, and industrial technology.

Why Join Us?

This is an opportunity to join a growing, fast-paced company during an exciting phase of expansion. You will have the autonomy to shape your accounts, influence strategic decisions, and be part of a high-impact team delivering cutting-edge IT service solutions to global clients.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Information Technology, and Administrative

• Industries

  IT Services and IT Consulting

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