Client Onboarding Specialist – UK & London Tech-Driven

Houst Limited.; Greater London; Ibrido; GBP 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

MacBook

WFH Tuesdays & Thursdays

25 days holiday + birthday

Enhanced Parental Leave

Pension

Team social events

Descrizione del lavoro

Houst is seeking a Client Onboarding Executive to guide new clients through the onboarding of properties in the UK and Ireland, with a mix of remote calls and in-person meetings in London. You will build trust with clients early in the partnership, set up accounts with property details and service requirements, and train clients on Houst's tools.

You’ll collaborate with sales and operations to ensure smooth service delivery.

Competenze

• Confident, people-focused professional with strong relationship-building abilities.
• Ability to work in a fast-paced startup environment and meet objectives.
• Detail-oriented with strong data extraction from hosts.
• Organised and time-efficient, able to work solo or in a small team.
• Interested in travel and property, with good knowledge of London.

Mansioni

• Onboard new properties in UK and Ireland, with remote calls and London meetings.
• Build lasting client relationships to establish trust at onboarding.
• Guide clients through onboarding for a seamless transition.
• Set up client accounts including property details and service needs.
• Provide clear training and communication on Houst’s services and tools.
• Address initial client concerns and resolve issues.
• Collaborate with sales and operations to ensure smooth service delivery.

Conoscenze

People skills

Get it done mentality

Detail oriented

Organised

Independent worker

Tech-savvy

London knowledge

Travel & property interest

Descrizione del lavoro

Houst is seeking a Client Onboarding Executive to guide new clients through the onboarding of properties in the UK and Ireland, with a mix of remote calls and in-person meetings in London. You will build trust with clients early in the partnership, set up accounts with property details and service requirements, and train clients on Houst's tools.

You’ll collaborate with sales and operations to ensure smooth service delivery.