Client Manager – Hybrid Finance & Relationship Growth

eCapital Commercial Finance UK; Reading; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

7% Company Pension Contribution

4x Death in Service Insurance

25 Days Holiday + Bank Holidays

Enhanced Maternity & Paternity Leave

UPlan Incentive Programme

Discretionary Bonus Scheme

Job summary

eCapital Commercial Finance UK in Reading is looking for a Client Manager to transform client funding access with a focus on exceptional service and risk management. The role includes managing facilities, mentoring Credit Controllers, and ensuring long-term client success.

Applicants should have experience in Invoice Finance, strong relationship management skills, and the ability to support client onboarding. eCapital offers a competitive benefits package, including a company pension contribution and discretionary bonuses.

Qualifications

• Proven experience in Credit Control.
• Experience mentoring or managing Credit Controllers (preferred).
• Strong commercial awareness and risk management capability.

Responsibilities

• Manage client relationships across a mixed portfolio of funding lines.
• Mentor and support Credit Controllers within the team.
• Monitor risk events and financial reporting.
• Conduct portfolio and sales ledger reviews.
• Support new business take-ons and client onboarding.
• Drive excellent customer outcomes and service standards.
• Identify opportunities to strengthen client relationships.

Skills

Experience within Invoice Finance or Financial Services

Strong relationship management skills

Strong communication skills

Strong numerical skills

Analytical skills

IT skills

Job description

eCapital Commercial Finance UK in Reading is looking for a Client Manager to transform client funding access with a focus on exceptional service and risk management. The role includes managing facilities, mentoring Credit Controllers, and ensuring long-term client success.

Applicants should have experience in Invoice Finance, strong relationship management skills, and the ability to support client onboarding. eCapital offers a competitive benefits package, including a company pension contribution and discretionary bonuses.