Client Manager Dairy

Numerator; Greater London; Hybrid; GBP 55,000 - 90,000; Full time

Benefits offered by this job

25 days holidays plus your birthday

Flexible hybrid working

Employee Assistance Programme

Private Medical & Dental Insurance

Eyecare Vouchers

Life Assurance & Income Protection

Cycle to Work Scheme

Job summary

Worldpanel by Numerator is seeking an ambitious professional to directly manage the relationships and commercial progress of major UK Dairy Brands. You will join a high-performing, growth-driven team that has delivered strong client satisfaction for six consecutive years.

Based in London with hybrid working, you will help shape insight strategies, lead contract renewal discussions, and collaborate with the Dairy New Business team to win new clients and demonstrate the value of Worldpanel

Qualifications

• Strong analytical skills with the ability to inspire clients through insights.
• Proven track record of achieving high levels of client satisfaction.
• Growth mindset and passion for consumer trends in the food industry.
• Be prepared to celebrate success and drive revenue.

Responsibilities

• Work with Consumer Insight Director and Strategic Insight Director to craft strategy for long-term client relationships.
• Deliver valuable insights to clients and expand their use of analytical capabilities.
• Lead contract renewal discussions with support from the Strategic Insight Director.
• Contribute to coaching and developing team members.
• Collaborate with the Dairy New Business team to win new clients and ensure delivery quality.

Skills

Analytical skills

Client relationship management

Growth mindset

Food industry passion

Client success

Job description

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Office location: London, Euston (Hybrid)

Role Type: Permanent

Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth

About Worldpanel By Numerator

Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.

Reasonable Adjustments

Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Role Overview

A brilliant opportunity has arisen for an ambitious individual to be directly responsible for the relationships and commercial progress of some of the UK's biggest Dairy Brands as part of the industry-renowned Dairy. You will be joining an exciting and commercially successful team that are proud to have grown the last 6 consecutive years, posting some of the highest client satisfaction and team engagement scores in the business. The role offers the opportunity to shape true insight relationships and covers a variety of client sophistication, ranging from the analytically thorough to more basic subscriptions. As such, it will provide you with significant opportunity to exceed your personal revenue targets by showcasing the benefits of more advanced Worldpanel services to less sophisticated clients.

Role Description (What You Will Be Doing)

• Work with your Consumer Insight Director & Strategic Insight Director to draw up and oversee a strategy to drive the long-term success of our relationships.
• Deliver valuable insights to the client base and look to grow their use of our different analytical capabilities, working closely with the experts around the business.
• Lead client contract renewal discussions with support from the Strategic Insight Director.
• Play a role in the coaching and development of others.
• Collaborate with the highly successful Dairy New Business team to win new clients and ensure the quality of delivery makes them want to invest in future projects.

Role Requirements & Capabilities (The Skills And Experience Required)

• Strong analytical skills and the ability to inspire clients through your insights
• A track record of achieving high levels of client satisfaction
• A growth mindset
• A passion for consumer trends and the food industry
• Be prepared to celebrate success!

Worldpanel Benefits

• 25 days holidays plus your birthday off!
• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Eyecare Vouchers
• Life Assurance & Income Protection
• Cycle to Work Scheme

Why Join Worldpanel?

At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.