Client Manager

Simpson Judge; Coventry; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working - up to 2 days fromhome

Autonomy over day-to-day decisions

Job summary

Simpson Judge in Coventry is seeking an experienced Practice or Client Manager to lead the client services team, ensuring excellent delivery standards and strong client relationships. The role emphasizes leadership, workflow management and operational oversight, with some client delivery responsibilities.

The firm outsources compliance work, enabling a focus on client management, team development and day-to-day decisions, with hybrid working up to 2 days home-based.

Qualifications

• ACA or ACCA qualified.
• Experience in a Manager-level role within an accountancy practice.
• Strong team management and leadership expertise.
• Proven client management and client delivery experience.

Responsibilities

• Manage day-to-day operations of the client services team, ensuring delivery standards and maintaining client relationships.
• Lead and develop the team, oversee workflow and client service delivery.
• Balance client management duties with team development and operational oversight.

Skills

Team management

Leadership

Client management

Workflow management

Client delivery

Education

ACA or ACCA

Job description

An exciting opportunity has arisen for an experienced Practice or Client Manager to join a well-established accountancy practice in Coventry. This role has become available as the current owners prepare to exit the business within the next year following a recent acquisition.

The firm currently operates with a team of 13 and generates approximately £1.2m turnover, supporting a diverse portfolio of locally based SME clients across a broad range of industry sectors.

This is an excellent opportunity for a commercially minded and people-focused individual looking to take on a key leadership position.

The Role

You would play a pivotal role in managing the day-to-day operations of the client services team, ensuring excellent delivery standards and maintaining strong client relationships. While there will be some client delivery responsibilities, the primary focus of the role will be team leadership, workflow management and overseeing client service delivery.

The firm outsources its compliance work, allowing the Client Manager to focus more heavily on client management, team development and operational oversight.

Requirements

• ACA or ACCA qualified
• Previous experience operating in a Manager-level role within an accountancy practice
• Strong team management and leadership expertise
• Proven client management and client delivery exprience

Salary & Benefits

• Performance related bonus - likely to be based on client retention & team management
• Hybrid working available - up to 2 days working from home
• Opportunity to have full autonomy over day-to-day decisions at the firm
• Long-term progression with a growing practice