Client Growth & Strategy Lead – Digital Agency

IDHL; Leeds; On-site; GBP 55,000 - 75,000; Full time

Job summary

IDHL, a premier UK digital agency, is seeking a Senior Sales Account Manager to lead strategy, nurture long-term client relationships, and drive sustainable growth across multiple sectors.

You will build strong relationships, understand client goals, and deliver innovative media solutions while forecasting revenue and renewals, ensuring profitable partnerships with top brands. The role requires clear communication and pipeline management across divisions.

Qualifications

• Strong experience in a Digital Agency is essential.
• Proven ability to achieve financial targets and upsell to clients.
• Ability to present digital strategy to clients.
• Highly organised with strong documentation skills.
• Excellent customer service and client rapport.
• Ability to work in a fast-paced, dynamic environment with initiative.

Responsibilities

• Build strong relationships and communicate effectively with clients.
• Understand clients' business, markets and objectives.
• Guide clients with the agency's new innovative thinking.
• Deliver the best and most appropriate new media solutions.
• Produce monthly revenue & renewal forecasts and reports.
• Ensure that a central file is kept of essential client information.
• Monthly and quarterly client planning sessions and reviews with clients.
• Work to client profitability targets.

Skills

Digital Agency experience

Financial targets & upselling

Present digital strategy

Organisation & documentation

Customer service & rapport

Initiative & fast-paced environment

Job description

IDHL, a premier UK digital agency, is seeking a Senior Sales Account Manager to lead strategy, nurture long-term client relationships, and drive sustainable growth across multiple sectors.

You will build strong relationships, understand client goals, and deliver innovative media solutions while forecasting revenue and renewals, ensuring profitable partnerships with top brands. The role requires clear communication and pipeline management across divisions.