Client Growth & Retention Leader
The Insights Family
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Job summary
The Insights Family is seeking a Customer Success professional in London to own a portfolio of clients, manage the relationship, renewals and growth. You will drive retention and expansion by delivering exceptional, data-informed support and by demonstrating value across markets.
This is a growth-focused role that rewards proactive engagement and customer-centric selling, with a mindset to bring customers ideas that unlock new revenue opportunities.
Responsibilities
- Own a portfolio of customers and manage relationships, renewals and growth.
- Ensure day-to-day support is delivered brilliantly while driving additional value beyond queries.
- Spot opportunities to expand revenue by translating data insights into client benefits.
Job description
The Insights Family is seeking a Customer Success professional in London to own a portfolio of clients, manage the relationship, renewals and growth. You will drive retention and expansion by delivering exceptional, data-informed support and by demonstrating value across markets.
This is a growth-focused role that rewards proactive engagement and customer-centric selling, with a mindset to bring customers ideas that unlock new revenue opportunities.
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