Client-Focused Security Officer | On-site & Service-Driven

Mitie Cleaning & Hygiene Services; Ashford; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Flexible benefits

Virtual GP

Salary Finance

MiDeals discounts

Cycle-to-work

Life cover

Job summary

Mitie Cleaning & Hygiene Services is seeking a professional Security Officer to protect people, property and assets while delivering an outstanding service experience at client sites in Ashford. You will maintain high standards of security service, comply with instructions, and develop your professional skills through ongoing training.

A visible, approachable presence helps create a safe and welcoming environment for customers, colleagues and visitors.

Qualifications

• Valid SIA Licence (Security Guarding or Door Supervision).
• Excellent communication and interpersonal skills
• Professional, approachable, and confident manner
• Strong attention to detail and ability to stay calm under pressure
• Ability to work independently and as part of a team
• Commitment to delivering excellent customer service

Responsibilities

• Maintain compliance with company policies, legal requirements, and industry regulations.
• Complete all site duties and responsibilities in accordance with Assignment Instructions.
• Regularly review site procedures and contribute ideas to improve service delivery and operational effectiveness.
• Hold and maintain the required SIA licence(s) and complete any additional training required for the role.
• Follow all health, safety, and security procedures to ensure a safe working environment.
• Demonstrate professionalism, integrity, and sound decision-making at all times.
• Work in an organised, proactive, and efficient manner while managing tasks effectively.

Skills

SIA Licence

Communication skills

Interpersonal skills

Calm under pressure

Teamwork

Customer service

Job description

Mitie Cleaning & Hygiene Services is seeking a professional Security Officer to protect people, property and assets while delivering an outstanding service experience at client sites in Ashford. You will maintain high standards of security service, comply with instructions, and develop your professional skills through ongoing training.

A visible, approachable presence helps create a safe and welcoming environment for customers, colleagues and visitors.