Customer-Focused Security Officer (SIA) | Safe & Welcoming

Mitie Group plc.; Ashford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Group plc is seeking a professional Security Officer in Ashford to create a safe, welcoming environment for customers, colleagues and visitors. You will protect people, property and assets while delivering outstanding service, and you will be the visible face on site, contributing to contract performance and client satisfaction.

The role requires an active SIA licence, strong communication, the ability to work independently or as part of a team, and commitment to ongoing training and

Qualifications

• Valid SIA Licence (Security Guarding or Door Supervision).
• Excellent communication and interpersonal skills.
• Professional, approachable and confident manner.
• Strong attention to detail and ability to stay calm under pressure.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

Responsibilities

• Provide high-standard security service in line with site instructions.
• Support delivery of excellent customer service and contract standards.
• Build positive relationships with colleagues, customers and stakeholders.
• Own ongoing professional development through training opportunities.
• Act as a visible, approachable presence to promote safety on site.
• Carry out all site duties according to Assignment Instructions.
• Follow health, safety and security procedures to ensure safety.

Skills

Valid SIA Licence

Excellent communication

Professional demeanour

Attention to detail

Team player

Customer service mindset

Job description

Mitie Group plc is seeking a professional Security Officer in Ashford to create a safe, welcoming environment for customers, colleagues and visitors. You will protect people, property and assets while delivering outstanding service, and you will be the visible face on site, contributing to contract performance and client satisfaction.

The role requires an active SIA licence, strong communication, the ability to work independently or as part of a team, and commitment to ongoing training and