Client-Focused Insurance Advisor

We Are Workforce Ltd; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

SJL Insurance Services in Worcester is seeking an Insurance Advisor to join our team and work with our existing client base. You will nurture relationships, provide guidance, and act as a trusted advisor across clients’ full insurance needs.

You’ll manage an established portfolio, deliver consultations on requirements, and handle client queries with compliant, high‑quality service. This is a hands-on role in a collaborative, client‑facing environment offering clear career progression.

Qualifications

• Confident working in an office environment.
• Experience in a customer-facing or client-support role.
• Excellent communicator able to build rapport quickly.
• Able to translate customer needs into actions.
• Process-driven, organised, and able to follow guidelines.
• Motivated to learn and develop a long-term career.
• Committed to delivering outstanding service.

Responsibilities

• Managing and strengthening relationships with an established portfolio of clients
• Providing consultations and advice on insurance requirements
• Acting as a key point of contact for client queries, changes, and ongoing support
• Understanding client needs and ensuring their cover accurately reflects their requirements
• Following internal processes, guidelines, and compliance standards
• Delivering exceptional service that reflects SJL’s commitment to excellence

Skills

Customer-facing

Excellent communicator

Relationship building

Organised and process-driven

Willingness to learn

Job description

SJL Insurance Services in Worcester is seeking an Insurance Advisor to join our team and work with our existing client base. You will nurture relationships, provide guidance, and act as a trusted advisor across clients’ full insurance needs.

You’ll manage an established portfolio, deliver consultations on requirements, and handle client queries with compliant, high‑quality service. This is a hands-on role in a collaborative, client‑facing environment offering clear career progression.