Client Experience Assistant: Path to Centre Manager

Blue Gem; Greater London; On-site; GBP 24,000 - 29,000; Full time

Job summary

Blue Gem in London is seeking a Client Experience Assistant to greet clients with warmth and professionalism, acting as the first point of contact and local expert for the building.

You'll own front-of-house duties, coordinate events and support admin tasks, with a clear career path toward Assistant Centre Manager. We value personality and energy; training is provided to build standards and service excellence.

Qualifications

• Client-first mindset and proactive approach.
• Strong communication and interpersonal skills.
• Excellent organisation and reliability.
• Willingness to learn and be coached.

Responsibilities

• Deliver a warm, polished welcome to every client and guest.
• Act as local-area expert for the building and nearby facilities.
• Keep spaces immaculate and running smoothly through daily walkrounds.
• Set up offices, IT and access to ensure a seamless first day.
• Host client events to build a sense of community within the centre.
• Assist with admin tasks, billing support and facilities coordination.

Skills

Warm welcome

Client management

Organised

Proactive communication

Job description

Blue Gem in London is seeking a Client Experience Assistant to greet clients with warmth and professionalism, acting as the first point of contact and local expert for the building.

You'll own front-of-house duties, coordinate events and support admin tasks, with a clear career path toward Assistant Centre Manager. We value personality and energy; training is provided to build standards and service excellence.