Client Executive Leader – Large & Complex Corporate Clients

Marsh; West of England; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Anchor day in office

Job summary

Marsh Corporate in Bristol seeks a Client Executive Leader to head day-to-day service delivery for major corporate clients, including those with UK-wide and international footprints.

You will lead and develop a high-performing team of Client Executives, build senior relationships, and drive risk insights through Marsh capabilities to deliver outstanding client outcomes.

Qualifications

• Strong people leadership capability (formal line management experience preferred).
• Experience servicing and advising large corporate clients (ideally complex and/or multinational).
• Experience servicing UK-wide/international footprints with strong client retention and growth.

Responsibilities

• Lead, coach and inspire a team of Client Executives, setting high standards and performance culture.
• Provide strategic leadership across a portfolio of large, complex corporate clients, acting as executive sponsor.
• Lead insurance program design and renewal strategy, budgets and proposals, shaping placement strategy and fees/terms.
• Drive senior client engagement, planning meetings with clients and insurers alongside brokers and service teams.
• Be an active part of the Bristol Leadership Team, supporting South West growth and Marsh’s regional leadership.

Skills

People leadership

Client relationship

Strategic leadership

Analytical thinking

ACII

Education

ACII

Job description

Company:

Marsh Corporate

Description:

Are you ready to lead day-to-day service delivery for some of the South West’s largest, mostcomplexand occasionally multinationalorganisations?

Are you ready to lead day-to-day service delivery for some of the South West’s largest and most complexorganisations, including those with wider UK or international footprints?

Join Marsh in our Bristol office as a Client Executive Leader, whereyou’llpredominantly focuson leading and developing a high-performing team—while staying strategically engaged with our biggest and most important corporate Clients.You’llbuild senior relationships,anticipateemergingrisksand bring together specialistexpertise, broader Marshcapabilitiesand local market insight to deliver outstanding outcomes for Clients.

We will count on you to:

• Lead,coachand inspire a team of Client Executives, setting clear standards and a high-performance culture that delivers exceptional Client outcomes,retentionand profitable growth.

• Provide strategic leadership across a portfolio of large,complexand often multinational corporate Clients—acting as an executive sponsor on key relationships and ensuring rigorous, proactive service delivery across the team.

• Provide strategic leadership across a portfolio of large, complex corporateClients—acting as an executive sponsor on key relationships and ensuring rigorous, proactive service delivery across the team (including Clients with multi-site, UK-wide and/or international footprints where relevant).

• Lead insuranceprogrammedesign and renewal strategy, producing budgets and proposals, shaping placementstrategyand negotiating fees/engagement terms.

• Drive senior Client engagement—planning and leading meetings with Clients and insurers alongside specialist brokers and service teams, including presentations to Boards and Risk Committees whererequired.

• Play an active role on the BristolLeadershipTeam, helping deliver ourSouth Westgrowth strategy andstrengtheningMarsh’s position as the leading risk advisor in the region.

What you need to have:

• Strongpeopleleadership capability (formal line management experience preferred), witha track recordof building team performance and service discipline.

• Demonstrable experience servicing andadvisinglarge corporate Clients (ideally complex and/or multinational), with evidence of strong Client retention and relationship growth.

• Demonstrable experience servicing andadvisinglarge corporate Clients (ideally complex, multi-site and/or with UK-wide/international footprints), with evidence of strong Client retention and relationship growth.

• Strong analytical and problem-solving capability—able to translate complex risk issues into clear, commercial recommendations.

• ACII part or fully qualified (or equivalent), with a commitment to continuous professional development.

What makes you stand out:

• A proventrack recordmanaging complex corporate insurance portfolios and delivering high-quality service governance.

• Evidence of leading teams, building capability and driving growth through new business, cross-sell and expanded Client relationships.

• Growth mindset—curious,proactiveand comfortable challenging the status quo to improve Client outcomes and team performance.

• Motivated by working with market-leading Clients andleveragingMarsh’s global capabilities to deliver strategic risk insight and solutions.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.