Client Executive

Marsh; Worcester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Marsh Commercial in Worcester is seeking a dynamic Client Executive to join our Commercial team. You will oversee a portfolio of clients and gain deep insight into their business objectives to deliver tailored risk strategy advice, building and nurturing strong client relationships as the main point of contact for day-to-day service needs.

You will collaborate with Marsh colleagues to understand client risks, develop renewal and placement strategies, and identify opportunities with prospective

Qualifications

• Experience in the insurance and risk management industry.
• Strong communication and negotiation skills.
• Analytical and problem-solving abilities.
• Excellent organisational skills with the ability to handle multiple enquiries.
• Fully competent in Word, Excel, PowerPoint, Outlook.

Responsibilities

• Manage a portfolio of complex clients.
• Understand clients' strategic priorities, risk strategies and needs; work with specialists to provide advice.
• Develop and execute renewal/placement strategies with broking and client service teams.
• Identify and win prospective clients or project work.
• Build and maintain multi-level client relationships; be the main contact for day-to-day service.
• Oversee delivery of client service by the Marsh team.
• Stay informed on market conditions and contribute to Marsh's knowledge base.

Skills

Insurance experience

Client executive

Communication skills

Negotiation

Analytical skills

Organizational skills

Education

ACII (or equivalent)

Tools

Microsoft Office

Job description

Company: Marsh Commercial

Description

We are looking for a dynamic Client Executive to join our Commercial team in Worcester. In this role, you will oversee a portfolio of clients, gaining deep insight into their business objectives to deliver tailored risk strategy advice. You will build and nurture strong client relationships, serving as their main point of contact for all day-to-day service needs.At Marsh, you'll be part of a market-leading global organisation with the scale, expertise and support to help you develop your career while making a real difference for clients, colleagues and communities. You'll also have the opportunity to work with some of the best-known, largest and most sophisticated corporate clients in the market, partnering on complex insurance needs and delivering solutions that truly set Marsh apart.

We will count on you to:

• Manage a portfolio of complex clients.
• Develop an understanding of the clients' business strategic priorities, risk strategies and risk management needs and work with specialist colleagues to provide advice/consultancy support.
• Develop and execute renewal/placement strategies in conjunction with the broking and client service team in accordance with client instructions.
• Work with colleagues to identify and win prospective clients or project work.
• Build and maintain multi-level relationships with clients and be the primary point of contact for day-to-day service needs.
• Manage delivery of client service by the Marsh team.
• Keep abreast of changing market conditions and contribute to the firm's body of knowledge within product line through active internal communication.

What you need to have:

• Experience in the insurance and risk management industry, preferably in a Client Executive / Account Executive role.
• Strong communication skills.
• Excellent negotiation and influencing skills.
• Strong analytical and problem-solving skills.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• Fully competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).

What makes you stand out:

• An appetite to work collaboratively and develop your existing skill set.
• Dynamic and ambitious with relevant client-facing experience.
• Ability to understand large clients, their risks and exposures.
• The ability to remain calm under pressure and be able to work flexibly when required.
• ACII part/fully qualified (or equivalent).

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.

If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.