Client Executive

Specialist-Risk-Group; Witham; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Private medical cover

Life insurance

Income protection

Volunteer days

Job summary

Specialist Risk Group (SRG) is seeking a Client Executive to join the Protection & Detection Team. You will nurture an initial book, develop a growing portfolio of commercial insurance clients in the fire sector, and convert inbound enquiries while proactively pursuing outbound opportunities.

You will build long-term client relationships, cross-sell and upsell where appropriate, and contribute to the growth of SRG's insurance solutions.

Qualifications

• 1-2 years' experience within the insurance industry.
• General commercial insurance experience within roles such as Account Handler, Client Advisor, or Client Executive is advantageous.
• Genuine interest in developing a new business and sales-focused career.
• Strong communication and relationship-building skills.
• Confidence speaking with clients over the phone and face-to-face.
• Proactive and self-motivated approach.
• Understanding of FCA regulations and insurance principles.
• Good organisational skills with ability to manage multiple priorities.

Responsibilities

• Inheriting an initial book to develop a larger portfolio of commercial insurance clients in the fire sector.
• Handling inbound enquiries and converting opportunities into new business.
• Proactively generating and pursuing outbound sales opportunities, with an existing pipeline to build upon.
• Building strong client relationships and identifying opportunities for cross-selling and upselling.
• Developing your own book of business and working towards agreed income and growth targets.
• Providing advice and securing appropriate insurance solutions for clients.
• Working closely with internal colleagues to deliver excellent customer outcomes.
• Maintaining accurate records and ensuring all activity is in line with FCA requirements.
• Building specialist knowledge within the Protection & Detection insurance market.
• Supporting clients with queries and providing expert guidance where needed.
• Supporting nationwide in person events to generate new business.

Skills

Insurance sales

Client relationships

Communication skills

Proactive/self-motivated

Tools

Acturis

Job description

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the role

We're looking for an ambitious and sales-focused Client Executive to join our Protection & Detection (PaD) Team. This is an exciting opportunity for someone with a foundation in commercial insurance who is ready to take the next step into a client-facing, revenue-generating role.

As a Client Executive, you'll play a key role in developing and managing client relationships, identifying new business opportunities, and helping clients secure the right insurance solutions for their needs. Working within our specialist Protection & Detection sector, you'll build expertise in a unique and evolving area of the insurance market while developing your own portfolio of clients and contributing to the continued growth of the business.

What you’ll be doing

• Inheriting an initial book to develop a larger portfolio of commercial insurance clients in the fire sector.
• Handling inbound enquiries and converting opportunities into new business.
• Proactively generating and pursuing outbound sales opportunities, with an existing pipeline to build upon.
• Building strong client relationships and identifying opportunities for cross‑selling and upselling.
• Developing your own book of business and working towards agreed income and growth targets.
• Providing advice and securing appropriate insurance solutions for clients.
• Working closely with internal colleagues to deliver excellent customer outcomes.
• Maintaining accurate records and ensuring all activity is completed in line with FCA requirements.
• Building specialist knowledge within the Protection & Detection insurance market.
• Supporting clients with queries and providing expert guidance where needed.
• Supporting nationwide in person events to generate new business.

Who we’re looking for

You'll be a confident and motivated communicator who enjoys building relationships and delivering great client service. With some insurance experience already under your belt, you'll be looking to take the next step into a more sales‑focused role where you can develop your own portfolio of clients and contribute to business growth.

We're looking for someone who is proactive, commercially minded, and excited about the opportunity to build a long‑term career with us.

You’ll need:

• 1-2 years' experience within the insurance industry.
• General commercial insurance experience within an Account Handler, Client Advisor, Client Executive, or a similar position is highly advantageous.
• A genuine interest in developing a new business and sales‑focused career.
• Strong communication and relationship‑building skills.
• Confidence speaking with clients both over the phone and face‑to‑face.
• A proactive and self‑motivated approach.
• An understanding of FCA regulations and insurance principles.
• Good organisational skills with the ability to manage multiple priorities.
• Knowledge of Acturis would be advantageous but is not essential.

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• From 25 days holiday plus an extra half‑day off to celebrate your birthday month
• secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day‑to‑day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.

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