Client Executive

International Catalyst Services, LLC; Cardiff; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Client Executive to join their Commercial team in Cardiff. This hybrid role offers the chance to manage and retain a diverse client portfolio while identifying new revenue opportunities. The ideal candidate will possess a strong background in Commercial Insurance, excellent communication skills, and a passion for client service. Join a vibrant and inclusive culture that supports professional development and offers a range of career opportunities. If you're ready to make an impact in a leading insurance brokerage, this role is perfect for you.

Benefits

Professional Development Opportunities

Inclusive Work Culture

Flexible Work Environment

Career Advancement Opportunities

Qualifications

• Strong background in Corporate or mid-sized Commercial Insurance.
• Ability to manage and grow an existing portfolio.

Responsibilities

• Manage relationships with clients and drive growth.
• Collaborate with Account Management to meet sales goals.

Skills

Client Management

Sales Growth

Communication Skills

Stakeholder Management

Cross-selling

Education

Insurance Qualification (CII/ACII)

Tools

Excel

Word

Outlook

Job description

We are seeking a talented individual to join our Commercial team at Marsh. This role can be based out of our Cardiff office. This is a hybrid role that has a requirement of working at two to three days a week in the office.

The role: Client Executive

As a Client Executive, you will focus on managing and retaining an existing client portfolio while identifying and creating new revenue opportunities through proactive cross-selling and upselling of our services. You will be responsible for delivering sales and growth within your predefined area, demonstrating excellent client retention skills, and covering the Welsh region.

This is an exciting opportunity for a current Client Executive or possibly an experienced Account Handler with demonstrable new business and client management experience looking to thrive at a market-leading insurance broker.

We will rely on you to:

• Manage relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth.
• Deliver sales and growth within your predefined area.
• Collaborate with other Account Management colleagues to execute on the growth and retention strategy and meet sales goals.
• Serve as a client contact, responding to complex client needs and questions to enhance the client experience.
• Cultivate a comprehensive understanding of changing market conditions and comply with all compliance, professional, and transparency standards.

What you need to have:

• A strong Corporate or mid-sized Commercial Insurance background with the ability to manage, retain and grow an existing portfolio of business.
• Cross-class knowledge including Property, Casualty, Motor, Marine and Financial Lines.
• A passion for elite client service and excellent communication skills, both written and verbal.
• Stakeholder management skills up to and including senior executive level.
• Proficiency in Excel, Word, and Outlook.

What makes you stand out:

• A genuine passion for client service and growth.
• An insurance qualification (CII/ACII) is advantageous.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.