Client Director | Manchester, UK

Aon Corporation; Manchester; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Aon Corporation is seeking a Client Director to manage strategic client relationships within their Credit Solutions team. This role offers hybrid working flexibility and involves providing strategic advice, managing programs, and enhancing client satisfaction. Ideal candidates will possess strong leadership, communication, and analytical skills, along with technical knowledge in credit insurance.

Benefits

Comprehensive benefits

Flexible working arrangements

Support for work/life balance

Continuous learning and growth opportunities

Qualifications

• Strong client leadership and relationship management skills.
• Excellent communication and presentation abilities.
• Analytical and problem-solving skills.

Responsibilities

• Provide strategic advice and solutions to clients.
• Design and manage strategic programs, including renewals.
• Negotiate policy wordings and manage claims submissions.

Skills

Client leadership

Relationship management

Communication

Negotiation

Analytical skills

Problem-solving

Business acumen

Technical credit insurance knowledge

Tools

Insurance IT systems

Job description

Client Director

Client Director

The Credit Solutions team at Aon is seeking a Client Director to join a multi-skilled broking team, managing a portfolio of strategic and global client relationships.

This role offers hybrid working flexibility, combining virtual work with time at our Manchester office.

About Aon

At Aon, we make better decisions to protect and enrich lives worldwide. We foster an inclusive, diverse environment where trust and collaboration drive success for colleagues and clients alike.

Key Responsibilities

1. Provide strategic advice and solutions to clients.
2. Design and manage strategic programs, including renewals and servicing.
3. Negotiate policy wordings.
4. Manage credit risk and limit issues escalation.
5. Handle claims submissions and broking processes.
6. Ensure timely delivery of policy documentation and guide clients on policy terms.
7. Analyze statistical data and prepare renewal reports.
8. Prepare for and participate in client and insurer meetings, with prompt follow-up.
9. Advise clients on market trends and share insights to enhance value.
10. Support new business development initiatives.

Additional Responsibilities

1. Achieve personal revenue targets to contribute to team budgets.
2. Follow business processes, systems, and procedures.
3. Enhance client satisfaction and uphold service promises.
4. Coach and train team members as needed.
5. Build cross-functional relationships within Aon and leverage the Aon United Blueprint.
6. Demonstrate Aon Leadership behaviors.

What Makes This Opportunity Unique

Work with one of the world's largest insurance brokers, managing clients across sectors and supporting strategic national and multinational programs. Collaborate with experienced teams and develop your skills within a global network.

Ideal Skills and Experience

• Strong client leadership and relationship management skills.
• Excellent communication and presentation abilities.
• Effective influencing and negotiation skills.
• Capability to motivate and coach team members.
• Analytical and problem-solving skills.
• Business acumen and technical credit insurance knowledge.
• Proficiency with insurance IT systems.
• Understanding of compliance and FCA regulations.

Our Support for Colleagues

We offer comprehensive benefits, promote diversity, and support work/life balance through flexible working arrangements, including Smart Working. Our culture encourages continuous learning, growth, and authenticity. We are committed to an inclusive environment where everyone feels valued and empowered.

We provide equal employment opportunities and reasonable accommodations for applicants with disabilities. For more information, contact [e-mail].

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