Client Director

Cobre del Mayo SA de CV; Manchester; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Client Director to lead new business growth and enhance client relationships. In this pivotal role, you'll drive revenue by identifying high-value opportunities and developing strategic account plans. Your consultative approach will position tech solutions as essential for client success, while your insights into market trends will refine sales strategies. Join a forward-thinking team that values innovation and collaboration, and enjoy a supportive work environment that promotes professional development and well-being. If you're passionate about making a difference, this opportunity is perfect for you.

Benefits

28 days annual leave

Hybrid working

Six days for CPD

Workplace nursery scheme

Health cash plan

Cycle-to-work scheme

Flexible working hours

Employee well-being programme

Relaxed working environment

Company socials

Qualifications

• Proven track record in new business development, including lead generation.
• Experience managing high-value accounts in a solutions-focused environment.

Responsibilities

• Drive revenue growth by identifying and securing new business opportunities.
• Develop account plans to unlock upsell and cross-sell opportunities.

Skills

New Business Development

Consultative Selling

Client Relationship Management

Performance Tracking

Technical Terminology

Cross-Functional Leadership

Education

Bachelor's Degree

Tools

Sales Metrics

Pipeline Analytics

Job description

About CTI

At CTI, innovation is at the heart of everything we do. As leaders in our field, we strive to deliver exceptional, custom-tailored solutions that drive success for our clients. Our expert team combines industry insight with cutting-edge technology, ensuring that we not only meet expectations but exceed them.

We're committed to fostering an environment where creativity flourishes, and collaboration thrives. By embracing the challenges of a dynamic global market, we aim to set the standard for excellence and integrity in our industry. If you're passionate about making a difference and advancing your career with a team that values professionalism and innovation, CTI is the place for you.

The team

Our Sales team drives revenue growth by identifying and securing new business opportunities while nurturing and expanding relationships with high-value clients. With deep expertise in selling complex technical solutions, they operate strategically across both new and existing accounts. At the core of their mission is developing new business, complemented by strengthening client relationships and maximising account expansion. Collaborating closely with account management, marketing, tech, and customer success teams, the Sales team ensures our solutions align with client needs, delivering exceptional value and satisfaction.

What you’ll be doing

As our Client Director, you will lead the charge in driving new business growth and securing new logos, while also taking ownership of the following key responsibilities:

• Revenue Growth and New Business Acquisition:
  Drive revenue growth by actively identifying and securing new business opportunities, targeting high-value accounts, and expanding market reach.

• Strategic Account Planning:
  Develop and execute account plans to unlock upsell, cross-sell, and new sector opportunities, leveraging market insights and aligning solutions with client needs.

• Solution Selling and Consultative Approach:
  Employ a consultative, needs-based sales approach to position tech solutions as critical to client success, tailoring pitches to demonstrate ROI and scalability.

• Market Insights and Competitive Edge:
  Stay ahead of industry trends, analyse market dynamics, and use competitive intelligence to identify client challenges and refine sales strategies.

• Client Relationship Management:
  Build trusted relationships with key stakeholders in strategic accounts, understanding their business goals and identifying opportunities for growth and long-term partnerships.

• Performance Tracking and Reporting:
  Monitor pipeline performance, account health, and client engagement, providing actionable insights and regular updates to senior leadership.

What experience you need to be successful

Proven track record in new business development, including prospecting, lead generation, and closing complex sales within the SaaS or tech industry.

• Experience managing high-value accounts, ideally within a solutions focused environment, with an emphasis on both growth and retention.

• Skilled in consultative, solution-based selling to address complex client needs and demonstrate the ROI and strategic benefits of partnering with an agency.

• Ability to communicate and negotiate effectively with executive-level clients, delivering persuasive presentations and establishing credibility as a trusted advisor.

• Familiarity with technical terminology, with the ability to engage in meaningful discussions with both clients and internal teams.

• Proficient in using data to drive decision-making, including sales metrics, pipeline analytics, and client feedback to inform strategic adjustments.

• Ability to lead cross-functional projects and mentor junior team members, fostering a collaborative and goal-oriented environment.

We’re challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply!

Learn more about our commitment to equality, diversity, and inclusion here.

Interview process

We’ve designed our process with you in mind. This is as much an opportunity for you to make sure CTI Digital is right for you as you are for us. We’ve embedded a values driven approach to recruitment and offer transparency and feedback at each and every stage.

Candidate experience is incredibly important to us. You’ll have a dedicated member of the Talent Team with you every step of the way, ready to answer questions or make reasonable adjustments as needed.

Screening Stage: a 30-minute exploratory call with our Talent Team.

1st Stage: Video call with a senior member of the Sales team. A chance to explore the role and responsibilities.

2nd Stage: A face to face interview with our CCO and a Sales Director. A take home task will give you the opportunity to show us what you can do!

Offer: If we think it’s a good fit, we’ll make you an offer!

What’s in it for you

28 days annual leave, in addition to the bank holidays
Hybrid-working - we’re in the office twice a week
Six days per year for your continuing professional development (CPD)
Workplace nursery scheme
Health cash plan
Cycle-to-work scheme
Flexible working hours
Employee well-being and mental health programme
Relaxed working environments - office dogs welcome!
Breakfast on us every Monday
Company socials and lots of fun!