Client Director

JR United Kingdom; Leeds; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading tech consultancy is seeking a Client Director to drive account growth and enhance customer satisfaction. This remote role focuses on strategic partnerships with C-suite executives, fostering long-term relationships and maximizing business opportunities within existing accounts.

Qualifications

• Experience in managing high-value customer accounts (1-3 accounts).
• Familiarity with creating account growth plans.
• History of working with tech or consulting businesses.

Responsibilities

• Acting as a trusted advisor to C-suite clients.
• Creating and executing customer growth strategies.
• Identifying opportunities for business expansion.

Skills

Relationship Building

Account Growth

Customer Satisfaction

Job description

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Role: Client Director (Suited to Account Director, Enterprise AD)

Location: Remote, travel where needed (likely North, Leeds, Newcastle etc)

Business:

This role is purely focused on Account Growth and success. It won’t be targeting new logos. This role will be working closely with CTO's/CIO's/CDO's and become a trusted partner, to help support their digital transformation.

A hugely well-respected, well-established Tech consultancy who provide several services largely relating to Software Development, Web and Digital across several enterprise brands.

Having sustained continued growth over the last decade, the business is now well primed to look at almost doubling their growth over the next couple of years.

Role:

As a Client Director, you’ll work strategically to understand their current customers challenges and help to identify opportunities for business growth. This will suit someone who’s used to owning the relationships with 1 or 2 large Accounts. You’ll be used to working with cross-functional teams largely made up of (developers, business analysts, project managers, testers and more)

The roles success will be identified by customer happiness and new initiatives within your customer portfolio.

Key focuses will include:

• Acting as a trusted advisor within your customer portfolio (largely working with C-suite) to ensure the business is delivering value, and to maximise opportunities for business growth within accounts
• Penetrate and expand within your customer accounts, building relationships through introductions
• Constantly evolving with the customer, and seeking opportunities for growth
• Creating, owning and running customer growth plans, opportunities and sales processes

What we are looking for:

• Someone who has experience building relationships and creating opportunities within accounts – we’re after someone that creates account growth plans, and can help to unlock opportunity
• We need someone that’s managed between 1-3 high value customers
• A trusted partner, and someone who ensure customer satisfaction
• Someone that has experience working for either a Tech business that offer a solution, or a consultancy that delivers a service-based offering to enterprise customers

Role can be based anywhere in the UK, Leeds, Newcastle, Manchester, Liverpool, Nottingham, Birmingham, York, Derby, Coventry, Hull