Client Director

JR United Kingdom; Bradford; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading tech consultancy is seeking a Client Director to focus on existing accounts and drive growth through strategic partnerships. The successful candidate will collaborate closely with high-value clients, ensuring customer satisfaction while maximizing opportunities for business expansion. Ideal for those experienced in managing significant customer relationships within technology or consultancy sectors.

Qualifications

• Experience managing 1-3 high value customers.
• Proven track record of creating account growth plans.
• Experience in tech or consultancy services.
• Ability to work with C-suite executives.

Responsibilities

• Act as trusted advisor within customer portfolio.
• Expand customer accounts and build relationships.
• Create and manage customer growth plans and sales processes.

Skills

Relationship Building

Account Growth

Strategic Thinking

Customer Satisfaction

Job description

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Role: Client Director (Suited to Account Director, Enterprise AD)

Location: Remote, travel where needed (likely North, Leeds, Newcastle etc)

Business:

This role is purely focused on Account Growth and success. It won’t be targeting new logos. This role will be working closely with CTO's/CIO's/CDO's and become a trusted partner, to help support their digital transformation.

A hugely well-respected, well-established Tech consultancy who provide several services largely relating to Software Development, Web and Digital across several enterprise brands.

Having sustained continued growth over the last decade, the business is now well primed to look at almost doubling their growth over the next couple of years.

Role:

As a Client Director, you’ll work strategically to understand their current customers challenges and help to identify opportunities for business growth. This will suit someone who’s used to owning the relationships with 1 or 2 large Accounts. You’ll be used to working with cross-functional teams largely made up of (developers, business analysts, project managers, testers and more)

The roles success will be identified by customer happiness and new initiatives within your customer portfolio.

Key focuses will include:

• Acting as a trusted advisor within your customer portfolio (largely working with C-suite) to ensure the business is delivering value, and to maximise opportunities for business growth within accounts
• Penetrate and expand within your customer accounts, building relationships through introductions
• Constantly evolving with the customer, and seeking opportunities for growth
• Creating, owning and running customer growth plans, opportunities and sales processes

What we are looking for:

• Someone who has experience building relationships and creating opportunities within accounts – we’re after someone that creates account growth plans, and can help to unlock opportunity
• We need someone that’s managed between 1-3 high value customers
• A trusted partner, and someone who ensure customer satisfaction
• Someone that has experience working for either a Tech business that offer a solution, or a consultancy that delivers a service-based offering to enterprise customers

Role can be based anywhere in the UK, Leeds, Newcastle, Manchester, Liverpool, Nottingham, Birmingham, York, Derby, Coventry, Hull