Client Care & Service Specialist

Barclays; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Job summary

Barclays in Glasgow is seeking a Client Service Advisor to provide first-class customer service by supporting clients with day-to-day banking and guiding them through various communication channels. The role emphasizes strong communication, a customer-centric approach, and collaboration with teams across the bank.

You will be based in Glasgow, working Monday to Friday between 7:30am and 7:00pm. This position suits someone who thrives in a fast-paced service environment and cares about delivering

Qualifications

• Experience delivering customer service to clients daily.
• Ability to communicate clearly in writing and verbally.
• Proficiency with Microsoft tools.

Responsibilities

• Provide first-class customer service addressing accounts, products, and services.
• Collaborate with bank teams to deliver customer care initiatives.
• Maintain accurate customer records and documentation.
• Handle inquiries via chat, email, and phone.

Skills

Customer service experience

Strong communication

Microsoft tools

Team collaboration

Tools

Microsoft Office

Job description

Barclays in Glasgow is seeking a Client Service Advisor to provide first-class customer service by supporting clients with day-to-day banking and guiding them through various communication channels. The role emphasizes strong communication, a customer-centric approach, and collaboration with teams across the bank.

You will be based in Glasgow, working Monday to Friday between 7:30am and 7:00pm. This position suits someone who thrives in a fast-paced service environment and cares about delivering