Banking Support Advisor - Hybrid, 24/7 Coverage

Barclays; Glasgow; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive training

Competitive benefits package

Supportive team environment

Job summary

Barclays is hiring a Customer Service Advisor in Glasgow with hybrid working options. You will deliver exceptional service to clients across multiple channels, supporting their banking needs and building relationships.

The role entails working across a rotating shift pattern, ensuring that you can effectively meet client expectations 24/7. Strong communication and empathy are crucial for this position, along with the ability to handle a variety of client inquiries.

Qualifications

• Strong client service skills required to interact effectively with diverse clients.
• Ability to communicate clearly and empathetically.

Responsibilities

• Deliver exceptional client service across telephony and written channels.
• Build and maintain strong client relationships.

Skills

Client service skills

Empathy

Problem-solving

Communication skills

Job description

Barclays is hiring a Customer Service Advisor in Glasgow with hybrid working options. You will deliver exceptional service to clients across multiple channels, supporting their banking needs and building relationships.

The role entails working across a rotating shift pattern, ensuring that you can effectively meet client expectations 24/7. Strong communication and empathy are crucial for this position, along with the ability to handle a variety of client inquiries.