Client Campaign Coordinator

Confidential; East Midlands; On-site; GBP 26,000 - 38,000; Full time

Job summary

Confidential in Mansfield is seeking a Client Campaign Coordinator to oversee multi-channel campaigns for major brands. You will be the central point of contact from brief through to final delivery, ensuring campaigns are delivered on time, on budget, and to a high standard.

The role requires experience in fast-paced service delivery, strong B2B customer service, and the ability to coordinate with internal teams and third parties including logistics.

Qualifications

• Experience in fast-paced service delivery environment.
• Customer service experience within a B2B environment.
• Ability to manage multiple projects to tight timescales.

Responsibilities

• Take detailed briefs for new product launches and campaigns.
• Provide quotations, manage SLA and budgets.
• Coordinate fulfilment and distribution of products to companies and influencers.
• Provide outstanding customer service, respond to client queries and participate in regular meetings.
• Liaise with internal departments and external partners including warehousing and logistics.
• Update CRM systems with campaign progress and results.
• Manage multiple campaigns and timelines to ensure on-time delivery.

Skills

Customer service

Campaign coordination

Tools

CRM software

Job description

Role: Client Campaign Coordinator
Hours:(phone number removed)pm Mon-Fri
Location: Mansfield

We are recruiting for a Client Campaign Coordinator responsible for the smooth delivery of high-profile, multi-channel campaigns for some of the UK's most desirable brands.

In this role, you will act as the pivotal point of contact for a key client, overseeing the coordination of campaigns from initial brief through to final delivery. You will manage timelines, liaise with internal teams, and ensure that every campaign is delivered on time, within budget, and to an exceptional standard.

The of Client Campaign Coordinator role will involve:

• Taking detailed briefs in relation to new product launches
• Providing quotations, managing SLA and budgets
• Responsible for managing the fulfilment and distribution of products to companies and influencers
• Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings
• Liaising and briefing internal departments and 3rd parties including warehousing and logistics.
• Updating CRM systems
• Managing multiple projects to tight timescales

The ideal candidate for the Client Campaign Coordinator will have:

• Worked within a fast-paced service delivery environment
• Customer service experience within a B2 B environment
• Experience with Logistics or Distribution would be advantageous
• The ability to pick up systems that are new to you with great attention to detail
• An interest in health and beauty and brand launches would be advantageous