Client Business Analyst

FE Fundinfo Group; Woking; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave

Paternity, maternity and parentalleave

Pension scheme

Sponsored learning and development

Comprehensive health coverage

Discounted gym memberships

Bike to Work scheme

Eye care and flu jab services

Job summary

FE fundinfo is seeking a Client Business Analyst to translate client needs into practical solutions across product and service platforms. You will work closely with clients, Project Managers, Data Relationship Managers, and Product teams to drive successful projects and value realization.

The role blends analytics, consultancy and technology, with a hybrid working model and opportunities to contribute to product development and continuous improvement.

Qualifications

• 3+ years of experience as a Business Analyst in client-facing or project-based environments.
• Experience gathering, analysing, and documenting business requirements with accuracy.
• Good technical understanding to discuss solutions and system capabilities with stakeholders.
• Excellent written and verbal communication; ability to build strong client relationships.
• Confident engaging with external stakeholders and translating complex requirements into practical solutions.

Responsibilities

• Analyse and capture detailed client requirements through meetings, calls, and written communication to support successful project delivery.
• Document and translate client requirements into practical solutions using FE fundinfo's products and services.
• Provide consultancy and guidance to clients, recommending effective solutions to meet objectives.
• Configure and support platform modules and services, including template creation and system configuration.
• Collaborate with Project Managers, Data Relationship Managers, and other internal teams throughout project lifecycles.
• Support existing client services through ongoing configuration updates, BAU requests, and continuous improvement initiatives.

Skills

Client Business Analysis

Requirements gathering

Stakeholder communication

Technical discussion

Tools

Platform configuration

Job description

As a Client Business Analyst, you'll play a key role in delivering successful client projects by understanding business requirements and turning them into practical, effective solutions. You'll work closely with clients, Project Managers, Data Relationship Managers, and Product teams, giving you exposure to a wide range of stakeholders and business challenges. This is an excellent opportunity for someone who enjoys combining analytical thinking, consultancy, and technology knowledge while helping clients maximise the value of industry-leading products and services. You'll also have the chance to contribute ideas that influence future product development and enhancements.

Your key responsibilities as a Client Business Analyst will include:

• Analyse and capture detailed client requirements through meetings, calls, and written communication to support successful project delivery.
• Document and translate client requirements into practical solutions using FE fundinfo's products and services.
• Provide consultancy and guidance to clients, recommending the most effective and suitable solutions to meet their objectives.
• Configure and support platform modules and services, including tasks such as template creation and system configuration.
• Collaborate closely with Project Managers, Data Relationship Managers, and other internal teams throughout project lifecycles.
• Support existing client services through ongoing configuration updates, business-as-usual requests, and continuous improvement initiatives.

You will need the following experience and skills to join us as a Client Business Analyst:

• You will have 3+ years solid experience working as a Business Analyst, delivering successful outcomes in client-facing or project-based environments.
• You will have strong experience gathering, analysing, and documenting business requirements with accuracy and attention to detail.
• You will possess a good technical understanding that enables you to confidently discuss solutions and system capabilities with stakeholders.
• You will have excellent written and verbal communication skills and enjoy building strong relationships with clients and colleagues.
• You will be confident engaging with external stakeholders and translating complex requirements into clear, practical business solutions.

About FE fundinfo

FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.

At FE fundinfo, we believe great ideas come from collaboration, curiosity, and continuous learning. You'll be part of a supportive and inclusive team that values different perspectives and encourages professional growth. Our hybrid working model offers the flexibility to balance office collaboration with focused remote working, while regular interaction with cross-functional teams provides opportunities to expand your knowledge and make a meaningful impact. We are committed to helping our people develop their careers through ongoing learning, knowledge sharing, and access to new opportunities across our global business.

Benefits

• 25 days of annual leave with the option to buy an extra 5 days each year.
• Benefit from enhanced paternity, maternity, and shared parental leave.
• Secure your future with our pension scheme.
• Advance your career with sponsored learning and development, including formal qualifications.
• Comprehensive health coverage to keep you and your family protected.
• Stay fit with discounted gym memberships.
• Take advantage of the Bike to Work scheme for eco-friendly commuting.
• Keep your eyes sharp with eye care and flu jab services.