Client Business Analyst

FE fundinfo; Woking; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Learning & development

Health coverage

Gym discounts

Bike to Work

Eye care and flu jab

Job summary

FE fundinfo, a leading investment management tech and data company, is seeking a Client Business Analyst to translate client requirements into practical solutions and support successful project delivery.

You’ll engage with Project Managers, Data Relationship Managers, and product teams, shaping solutions and enabling client value through FE fundinfo’s products and services. The role offers hybrid working with opportunities for growth across our global business.

Qualifications

• 3+ years of experience as a Business Analyst in client-facing or project-based environments.
• Strong ability to gather, analyse, and document business requirements with accuracy.
• Good technical understanding to discuss solutions and system capabilities with stakeholders.
• Excellent written and verbal communication skills and ability to build client relationships.
• Confident engaging with external stakeholders and translating complex requirements into clear, practical solutions.

Responsibilities

• Analyse and capture detailed client requirements from meetings, calls, and written communication.
• Document and translate client requirements into practical solutions using FE fundinfo's products and services.
• Provide consultancy and guidance to clients to meet objectives with effective solutions.
• Configure and support platform modules and services, including template creation and system configuration.
• Collaborate with Project Managers, Data Relationship Managers, and other teams throughout project lifecycles.
• Support existing client services through configuration updates and BAU requests.

Skills

Requirements gathering

Business analysis

Stakeholder management

Communication skills

Problem solving

Job description

As a Client Business Analyst, you'll play a key role in delivering successful client projects by understanding business requirements and turning them into practical, effective solutions. You'll work closely with clients, Project Managers, Data Relationship Managers, and Product teams, giving you exposure to a wide range of stakeholders and business challenges. This is an excellent opportunity for someone who enjoys combining analytical thinking, consultancy, and technology knowledge while helping clients maximise the value of industry-leading products and services. You'll also have the chance to contribute ideas that influence future product development and enhancements.

Your key responsibilities as a Client Business Analyst will include:

• Analyse and capture detailed client requirements through meetings, calls, and written communication to support successful project delivery.
• Document and translate client requirements into practical solutions using FE fundinfo's products and services.
• Provide consultancy and guidance to clients, recommending the most effective and suitable solutions to meet their objectives.
• Configure and support platform modules and services, including tasks such as template creation and system configuration.
• Collaborate closely with Project Managers, Data Relationship Managers, and other internal teams throughout project lifecycles.
• Support existing client services through ongoing configuration updates, business-as-usual requests, and continuous improvement initiatives.

You will need the following experience and skills to join us as a Client Business Analyst:

• You will have 3+ years solid experience working as a Business Analyst, delivering successful outcomes in client-facing or project-based environments.
• You will have strong experience gathering, analysing, and documenting business requirements with accuracy and attention to detail.
• You will possess a good technical understanding that enables you to confidently discuss solutions and system capabilities with stakeholders.
• You will have excellent written and verbal communication skills and enjoy building strong relationships with clients and colleagues.
• You will be confident engaging with external stakeholders and translating complex requirements into clear, practical business solutions.

About FE fundinfo

FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.

At FE fundinfo, we believe great ideas come from collaboration, curiosity, and continuous learning. You'll be part of a supportive and inclusive team that values different perspectives and encourages professional growth. Our hybrid working model offers the flexibility to balance office collaboration with focused remote working, while regular interaction with cross-functional teams provides opportunities to expand your knowledge and make a meaningful impact. We are committed to helping our people develop their careers through ongoing learning, knowledge sharing, and access to new opportunities across our global business.

Benefits

• 25 days of annual leave with the option to buy an extra 5 days each year.
• Benefit from enhanced paternity, maternity, and shared parental leave.
• Secure your future with our pension scheme.
• Advance your career with sponsored learning and development, including formal qualifications.
• Comprehensive health coverage to keep you and your family protected.
• Stay fit with discounted gym memberships.
• Take advantage of the Bike to Work scheme for eco-friendly commuting.
• Keep your eyes sharp with eye care and flu jab services.