Client Associate: Presentations & Client Support (12m)

Baillie Gifford Group; City of Edinburgh; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Baillie Gifford Group is seeking a Client Associate on a 12-month fixed-term contract to support the North America Business Unit with high‑quality client materials and presentations. You will work closely with Investment Specialists to ensure accuracy, relevance and regulatory compliance while using approved AI-enabled tools to streamline workflows.

The role emphasizes relationship-building, prioritising multiple tasks, and delivering efficient, accurate support across servicing and

Qualifications

• Coordinating and delivering detailed work from multiple stakeholders with high accuracy and quality.
• Experience managing multiple pieces of work and meeting deadlines.
• Strong attention to detail and ability to check work for quality.
• Proven ability to build effective relationships across teams.
• Experience contributing to process improvements and identifying efficient ways of working.
• Experience producing presentations or client materials is beneficial.

Responsibilities

• Produce and deliver client and marketing presentations to a high standard in collaboration with Investment Specialists and content owners.
• Ensure materials comply with regulatory and compliance requirements, including checking financial promotions.
• Develop understanding of North America clients and priorities to focus effort effectively.
• Adopt AI-enabled tools to redesign workflows and reduce manual activity where appropriate.
• Communicate priorities, deadlines, risks and dependencies clearly, coordinating with the right people.
• Support onboarding, knowledge sharing and team resilience; adapt to changing business needs.

Skills

Relationship management

Prioritisation

Attention to detail

Communication skills

Process improvement

Teamwork

Adaptability

AI literacy

Tools

Office 365

AI-enabled tools

Job description

Baillie Gifford Group is seeking a Client Associate on a 12-month fixed-term contract to support the North America Business Unit with high‑quality client materials and presentations. You will work closely with Investment Specialists to ensure accuracy, relevance and regulatory compliance while using approved AI-enabled tools to streamline workflows.

The role emphasizes relationship-building, prioritising multiple tasks, and delivering efficient, accurate support across servicing and