Client and Brand Insight Specialist

Confidential; Greater London; Hybride; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Vanguard is seeking a Client and Brand Insight Specialist in London to design and drive client, brand, and strategic research. The role blends qualitative and quantitative methods to deliver actionable insights, dashboards, and recommendations that influence product, marketing, and client outcomes.

Hybrid work setup with collaboration across global teams and external agencies. You will lead brand tracking initiatives, synthesize data from multiple sources, and present insights to senior

Qualifications

• Strong experience in client insight, brand measurement or market research.
• Proven expertise managing both qualitative and quantitative research projects.
• Exceptional analytical and problem-solving abilities.
• Experience working with brand tracking and campaign performance data.
• Strong presentation and stakeholder management skills.
• Agency-side insight experience and financial services knowledge are advantageous.
• Comfortable using AI-enabled tools to enhance analysis and efficiency.

Responsabilités

• Design, execute, and deliver client, brand, and strategic research projects with actionable recommendations at every stage.
• Manage brand tracking programs to measure awareness, trust, and advocacy, presenting results and driving action.
• Define success with metrics, maintain dashboards, and provide clear recommendations based on performance trends.
• Combine data from multiple sources to identify risks and opportunities, translating findings into concise recommendations.
• Build strong relationships across teams to influence decisions and challenge assumptions constructively.
• Balance priorities, anticipate risks, and ensure successful project delivery with minimal supervision.
• Brief and manage external agencies to deliver high-quality, commercially relevant outputs.
• Improve processes for research, reporting, and knowledge sharing while supporting colleagues in leveraging insights effectively.

Connaissances

Client insight

Brand measurement

Market research

Qualitative research

Quantitative research

Analytical thinking

Problem solving

Brand tracking

Campaign data

Stakeholder management

Presentation skills

Agency-side experience

Financial services knowledge

AI-enabled tools

Description du poste

Client and Brand Insight Specialist

Location: London
Role Type: Permanent
Work Setup: Hybrid

Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally.

What You'll Do:

• Design, execute, and deliver client, brand, and strategic research projects with a focus on providing actionable recommendations at every stage of the process.
• Manage brand tracking programs to measure awareness, trust, and advocacy, presenting results and driving action.
• Define success with metrics, maintain dashboards, and provide clear recommendations based on performance trends.
• Combine data from multiple sources to identify risks and opportunities, translating findings into concise recommendations
• Build strong relationships across teams to influence decisions and challenge assumptions constructively.
• Balance priorities, anticipate risks, and ensure successful project delivery with minimal supervision.
• Brief and manage external agencies to deliver high-quality, commercially relevant outputs.
• Improve processes for research, reporting, and knowledge sharing while supporting colleagues in leveraging insights effectively.

What You Bring:

• Strong experience in client insight, brand measurement or market research
• Proven expertise managing both qualitative and quantitative research projects
• Exceptional analytical and problem-solving abilities
• Experience working with brand tracking and campaign performance data
• Strong presentation and stakeholder management skills
• Agency-side insight experience and financial services knowledge are advantageous
• Comfortable using AI-enabled tools to enhance analysis and efficiency

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