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Client Advisor - Loewe, Selfridges Women's Ready to Wear

Loewe

London

On-site

GBP 28,000 - 35,000

Full time

5 days ago

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Job summary

Loewe is seeking a passionate Client Advisor for its Selfridges location in London. In this role, you will connect with clients, exceed service expectations, and maintain a deep knowledge of the brand’s heritage. The ideal candidate will possess strong communication skills and a genuine interest in fashion and culture.

Qualifications

Proven experience in achieving individual goals and contributing to team results.
Experience within a similar customer-centric role.
Fluent in English; additional language is a bonus.

Responsibilities

Achieve individual and store objectives.
Connect with clients to provide exceptional and memorable experiences.
Engage with clients and develop long-lasting relationships.

Skills

Effective communication

Client relationship management

Sales driven

Adaptability

Client Advisor - Loewe, Selfridges Women's Ready to Wear

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Client Advisor - Loewe, Selfridges Women's Ready to Wear

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Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.

Your role will be to:

Achieve individual and store objectives.
Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
Engage with all clients and develop long lasting relationships.
Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
Master and transmit our brand history and heritage.
Highlight our product categories through your product knowledge and storytelling.
Develop and grow your client book, updating client information on the relevant company tools.
Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
Support with inventory management and ad hoc back of house tasks.
Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.

What is important for the role:

Proven experience in achieving individual goals and contributing to team results.
Experience within a similar customer centric role.
A deep interest in Fashion, Art, and Culture.
Be naturally inclusive and open minded.
Confident, service orientated, adaptable and empathetic in style and approach.
Effective communication skills with the sensitivities to build and maintain a client portfolio.
Results driven with a commercial mindset without compromising on the Team Player attitude.
Fluent in English and an additional language is a bonus.

About LOEWE

Created in Spain in 1846, LOEWE celebrates over 175 years as one of the world’s major luxury houses, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Industries
Retail Luxury Goods and Jewelry

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