Client Advisor | Heathrow

Gruppe Louis Vuitton; Hounslow; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Client Advisor to join their London team. This role offers an exciting opportunity to be an ambassador for a prestigious brand, where you will create bespoke experiences for clients while building meaningful relationships. Ideal candidates will thrive in a fast-paced luxury retail environment, possessing a strong sales mindset and a passion for customer service. If you're eager to contribute your creativity and drive to a renowned brand, this position is perfect for you.

Qualifications

• Experience in luxury or client-centric retail environments is essential.
• Strong interpersonal skills and a passion for customer service.

Responsibilities

• Act as a personal advisor to clients, tailoring their store experience.
• Build long-lasting relationships through effective clienteling.

Skills

Customer Service

Sales Strategy

Clienteling Tools

Interpersonal Skills

Luxury Retail Experience

Education

Experience in Luxury Retail

Strong History in Customer Service

Tools

Clienteling Systems

Job description

• Country/Region/City: Heathrow Airport, London, United Kingdom

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

Job Responsibilities

Louis Vuitton is seeking a highly motivated, curious, and customer-focused Client Advisor with the ability to clientele effectively and create bespoke experiences for their clients, to join our London team.

By striving to discover your Clients and their every need, you will tailor their experience within our store to elevate their impression of the Brand while also ensuring to build long-lasting relationships which will be maintained through the usage of our in-house Clienteling tools and systems.

Profile

This is an opportunity for those who thrive in a fast-paced environment, operating as a true personal ‘advisor’ to their clients with a passion for developing their career in a luxury retail environment.

With a strong strategic sales and commercial mindset, willingness to learn, and a flair for forming meaningful relationships across our diverse client base, your self-driven and curious nature will continuously drive your personal and team performance.

We value forward-thinking individuals eager to contribute their creativity and passion to the success of the Maison.

To be successful in this role, you must have experience working in a luxury or client-centric retail environment or possess a strong history in customer service, dealing with a diverse and elevated clientele. You should be motivated to continuously improve personal performance, work well in a team setting, possess elevated interpersonal skills, and have the curiosity to discover and delight our clients leveraging our incredible Brand heritage.

Louis Vuitton respects and promotes equal opportunity. We celebrate and welcome the uniqueness of each employee and are committed to creating an inclusive work environment.