Client Advisor

Louis Vuitton; Leeds; On-site; GBP 28,000 - 40,000; Full time

Job summary

Louis Vuitton in Leeds seeks a Senior Client Advisor to deliver an exceptional client experience through expert product knowledge and personalised service. You will accompany clients on high-value purchases, build trusted, long-term relationships and elevate the overall shopping journey with a strong brand focus.

You will lead by example, support the Team Manager in daily operations, and proactively reach out to clients to hit individual and team goals while upholding Louis Vuitton standards of

Qualifications

• Experience in luxury retail or premium client services required.
• Proven ability to build and Develop a loyal client portfolio and to manage high-value sales with discretion.

Responsibilities

• Deliver exceptional client experience through expert product knowledge and personalised service.
• Lead by example, support Team Manager, and elevate the purchase experience across all product categories.
• Develop long-term client relationships and proactive client outreach to meet individual and store goals.
• Maintain brand standards in behaviour, presentation and client interaction; mentor and onboard new team members.
• Contribute to store performance through strong relationship building and client development KPIs.

Skills

Luxury retail experience

Clienteling

High-value sales

Relationship building

Communication

Team collaboration

Adaptability

Ownership

Job description

Be an Exceptional Client Advisor, and a Role Model for the Team

As a Senior Client Advisor, you will act as an ambassador of the Louis Vuitton brand, delivering an exceptional client experience through expert product knowledge, elevated relationship building, and strong commercial acumen.

You will accompany clients through meaningful and high-value purchases, building long-term relationships based on trust, personalisation, and excellence. You will also support the team by sharing expertise, elevating the purchase experience, and contributing to the overall performance and image of the store.

Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Today, the Maison remains faithful to the spirit of its founder, Louis Vuitton, who invented a genuine "Art of travel" through luggage, bags and accessories which were as creative as they were elegant and practical., As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand, not only within your category specialism.

You will be a role model to the team, and will support your Team Manager in operational duties.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Achieve individual and team objectives, be accountable for sales results and support the team in their sales

Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories

Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships

Develop the highest standards of Brand and product knowledge

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Respect Louis Vuitton Brand standards in all aspects of behaviour and presentation

Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

Assist Management in daily operations: floor management, stock operations, and opening / closing duties

Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers

Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed

Depending on specific store needs, additional responsibilities could include:

• Stock and store operations, visual merchandising, after-sales
• Champion of Client Development

Support Team Manager and be accountable for all Client Development KPIs and focuses

Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments.

We are looking for a client-focused professional with strong experience in luxury retail and a passion for exceptional service.

You may be a strong fit if you bring:

• Experience in luxury retail, high-end hospitality, premium client services, or a related client-facing environment.
• Strong exposure to high-value product categories requiring expert advisory selling.
• Proven ability to build and develop a loyal client portfolio.
• Confidence in managing high-value sales with professionalism, discretion, and attention to detail.
• Strong communication and relationship-building skills.
• A collaborative mindset and the ability to positively influence others through expertise and example.
• Agility, curiosity, and a genuine interest in craftsmanship, product storytelling, and client experience.
• Comfort working in a fast-paced environment with high service expectations.

What you will bring

• Client centricity
• Commercial awareness
• Product sensitivity and storytelling
• Attention to detail
• Relationship building
• Team collaboration
• Adaptability
• Ownership and follow-through
• Print

At Louis Vuitton, every career is a journey. Joining the Maison means becoming part of a culture of excellence, ambition, creativity, and empowerment. We offer the opportunity to grow in an environment where exceptional client experience, craftsmanship, and people development are at the heart of what we do.