Client Accounts & Sales Admin

Confidential; Brighton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

33 days annual leave

EAP for you and family

Cycle to Work

Vendor pricing for personal IT

Microsoft Workplace Discount Programme

Regular social events

Job summary

Trident, a trusted IT services provider, is seeking an Internal Sales Administrator to join our Brighton team. You will support Relationship Managers by co-managing client accounts, handling inquiries, and coordinating with internal teams to deliver seamless service.

This permanent, full-time role focuses on reducing day-to-day workload for Relationship Managers, enabling growth and revenue generation. A full UK driving license is required, and the position is office based in Brighton.

Qualifications

• Experience in business-to-business account management or customer-facing roles.
• Familiarity with IT products, services, and the technology landscape (preferred but not essential).
• Organisational skills: detail-focused and able to manage multiple tasks and priorities.
• Independent decision making: use available tools and resources to act decisively.
• Excellent verbal and written communication to engage with clients and internal teams.

Responsibilities

• Serve as a primary daily contact for clients, handling inquiries and requests.
• Work closely with Relationship Managers to co-manage client accounts and ensure client satisfaction.
• Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery.
• Assist in preparing proposals, raising quotations, and managing tenders.
• Proactively identify growth opportunities within existing accounts.
• Maintain accurate and up-to-date client records and manage service tickets.

Skills

Account management

Customer service

Organisational skills

Communication skills

Analytical skills

Independent decision making

CRM software

MS Office

Tools

CRM software

MS Office

Job description

Trident, a trusted IT services provider, is seeking an Internal Sales Administrator to join our Brighton team. You will support Relationship Managers by co-managing client accounts, handling inquiries, and coordinating with internal teams to deliver seamless service.

This permanent, full-time role focuses on reducing day-to-day workload for Relationship Managers, enabling growth and revenue generation. A full UK driving license is required, and the position is office based in Brighton.