Client Accounts Assistant- Cash Operations

TN United Kingdom; Worthing; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Client Accounts Assistant in Cash Operations. This role is perfect for someone passionate about customer service and financial administration. You'll be responsible for managing tenant deposits, processing landlord payments, and ensuring smooth communication between branches. With a commitment to professional development and a supportive team environment, this position offers a unique opportunity to grow your career in the real estate industry. If you're detail-oriented and enjoy building relationships, we want to hear from you!

Benefits

Market leading training

Generous holiday allowance

Salary sacrifice pension scheme

Quarterly and yearly awards

Professional development opportunities

Qualifications

• Experience in customer service and financial administration.
• Strong interpersonal skills for building relationships.

Responsibilities

• Manage tenant deposit releases and international landlord payments.
• Investigate payment discrepancies and liaise with branches.

Skills

Customer Service

Organizational Skills

Time Management

Attention to Detail

Analytical Skills

Job description

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Client Accounts Assistant- Cash Operations, Worthing

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Client:

LRG

Location:

Worthing, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f3764b3fe205

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Title:Client Accounts Assistant- Cash Operations

Location:Becket House, Worthing

Brand:LRG

Salary:Competitive Salary Package

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

Our Account Administrators are dedicated to ensuring they are building and maintaining strong working relationships with branch staff and managers to resolve queries in a timely manner. This is a role best suited to someone who enjoys customer service alongside financial administrative tasks to ensure a smooth end-to-end experience for our tenants and landlords

Key Responsibilities:

• Dealing with the release of Tenants Deposit monies at the End of Tenancy
• Processing International Landlord Payments
• Setting up Tax Records on system for Overseas Landlords and dealing with Landlord queries regarding tax by email and telephone
• Investigating and allocating payments received without correct references
• Liaising with branches regarding monies that cannot be allocated
• Posting payments received by cheques at the branches on multiple systems
• Processing of Housing Benefit Monies and liaising with Councils
• Responding to Landlord queries via email or telephone
• Contacting the bank regarding various issues
• Processing and responding to correspondence from the bank
• Sending banking materials to branches
• Organising returned banking receipts from branches
• General Office Duties

What are we looking for:

• Professional telephone manner
• Organisational skills, time management and attention to detail Investigative and analytical skills.
• Ability to build and maintain relationships with the branch staff.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.