Client Accounting Transactions Lead - Ops & Automation

Cluttons; England; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

27 days holidays increasing with long‑

Enhanced auto enrolment pension

Life assurance

Cycle to work scheme

Employee Assistance Programme

Remote GP app

Discounts at retailers

Family & wellbeing policy

Job summary

Cluttons is seeking an exceptional Client Accounting Transactions Manager to lead the service delivery of Accounts Receivable, Payable, Credit Control, Data Administration and Cashiering, while developing people and processes.

Working with the Head of Client Accounting and senior stakeholders, you will drive operational excellence, robust financial controls, safeguard client monies, and deliver continuous process improvements across the function.

Responsibilities

• Lead the total service delivery of the Accounts Receivable, Accounts Payable, Credit Control, Data Administration, and Cashiering functions.
• Lead and develop a team of 5 x Team Leaders (who in turn manage between 3-5 employees), ensuring people development and the success of each Transactional Team.
• Ensure the integrity, accuracy, and maintenance of property, client, supplier, tenant, and financial data.
• Provide regular management information, reporting, and insights to support decision-making that will continuously improve the effectiveness of Cluttons' client accounting function.
• Work collaboratively with operational and business leaders to support service delivery objectives.
• Foster a culture of accountability & collaboration across Client Accounting transactional teams, whilst upholding best-in-class customer service for all internal and external stakeholders.
• Manage internal and external client relationships, ensuring continuity of service and client satisfaction.
• Act as a senior escalation point for operational issues and service delivery challenges.
• Drive strong operational cash collection and credit management practices.
• Lead the implementation of new technologies, automation, and system enhancements to optimize delivery of Client Accounting.
• Promote strong financial data governance and quality control standards across all Client Accounting transactional processes.
• Ensure compliance with company policies, financial controls, client requirements, and regulatory obligations.

Job description

Cluttons is seeking an exceptional Client Accounting Transactions Manager to lead the service delivery of Accounts Receivable, Payable, Credit Control, Data Administration and Cashiering, while developing people and processes.

Working with the Head of Client Accounting and senior stakeholders, you will drive operational excellence, robust financial controls, safeguard client monies, and deliver continuous process improvements across the function.