Client Account Executive

DXC Technology Inc.; United Kingdom; Remote; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Client Account Manager to join their team. This role offers a unique opportunity to manage and grow multiple customer accounts within the insurance sector. You will be responsible for building strong client relationships, ensuring exceptional service delivery, and contributing to the strategic growth of the business. With a focus on collaboration and communication, you will work closely with cross-functional teams to execute account-related projects and identify new opportunities for revenue growth. If you are ambitious and eager to make an impact, this role is perfect for you.

Qualifications

• Several years of relevant work experience in the Insurance Industry.
• Demonstrated success in account leadership roles.

Responsibilities

• Manage client accounts, ensuring client needs are met.
• Identify and pursue upsell and cross-sell opportunities.

Skills

Account Management

Client Relationship Building

Strategic Planning

Stakeholder Management

Communication Skills

Education

Bachelor's Degree

Advanced Degree

Job description

Job Description:

As the No. 1 provider of core technology to the insurance industry globally, DXC Technology brings unparalleled domain expertise, software and services, and a world-class ecosystem of partners to help insurers achieve their digital transformation objectives.

We currently have around 150 customers in Insurance Software for UK and Ireland accounting for circa $80m in annual revenue and growing. We have brokers, carriers and reinsurers operating in the Life and Pensions, Commercial & Specialty and Reinsurance markets.

They range from very large to very small and most of the clients in the Commercial & Specialty space where the Lloyd’s market is undergoing a huge transformation. We are in the middle of this transformation and each customer will have one or more of our software products. These products typically forms the engine room of their business. This means that right now there is a huge need for our customers to hear from us on a regular basis and this is where you will come in.

We have an exciting vacancy for an ambitious, tenacious, and enthusiastic focused Client Account Manager who is looking for their next career step. You will have plenty of opportunities to progress within the business and gain a lot of experience along the way!

You will join a team of colleagues, managing and growing multiple Customer Accounts in the Insurance Industry and mostly in the commercial and specialty part of insurance.

You will be responsible for creating, building and managing the client relationship. You will be in regular contact with the customer to make sure they are receiving a great service, but also for you to understand their business and strategy to identify how DXC can add more value to them as a customer. This also means taking financial, commercial, and contractual responsibility for each customer and the ability to capture and articulate the customer’s strategy.

You will work in a client governance framework to support you and help you to develop your skills and knowledge.

Essential Job Functions:
• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
Grow and manage the P&L for your set of customers

Basic Qualifications/Skills:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Several years relevant work experience in Insurance Industry in a similar role
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
• A continuous learner that stays abreast with industry knowledge and technology

P&L experience

Strong communication skills, both written and oral

Exceptional stakeholder management skills

Strategic and growth mindset

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus

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