Click Project Coordinator (Education Admin & Liaison)

East Lancashire Learning Group; Pendleton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension

Annual leave

Sick pay

Wellbeing benefits

Recognition scheme

On-site parking

Job summary

East Lancashire Learning Group is seeking a Project Officer to coordinate and provide project, administrative and logistical support to the Click project in line with contract requirements, reporting deadlines and agreed delivery plans. The role will be based primarily at Lancashire Adult Learning, with travel across delivery locations.

Working as part of the Project Team, you will support learner engagement and progression, maintain accurate records, coordinate delivery arrangements and build

Qualifications

• 4 GCSEs or equivalent, including Maths and English with digital competence.
• Level 3 qualification in a relevant subject or professional qualification.
• Experience organising and providing project, programme or administrative support.
• Experience delivering excellent customer service and handling enquiries.
• Proficiency in Microsoft 365 applications (Word, Excel, Outlook, SharePoint, Teams).
• Excellent organisational, communication and relationship-building skills.
• Full driving licence with access to a vehicle and willingness to travel across Lancashire.

Responsibilities

• Coordinate and provide project, administrative and logistical support to the Click project.
• Develop and maintain effective working relationships with internal teams, delivery partners and stakeholders.
• Act as first point of contact for Click enquiries, providing information and guidance.
• Support learner engagement, referral, onboarding and progression activity.
• Coordinate delivery arrangements including venues, resources and communications.
• Maintain accurate participant, partner and project records.
• Update local management information and contribute to data checks and reports.
• Monitor actions, milestones and deadlines, escalate risks or delays.
• Provide general business support, including meetings, PO completion, venues and documentation.

Skills

Customer service

Organisational skills

Communication

Microsoft 365

Driving licence

Education

GCSEs incl Maths & English

Level 3 qualification

Tools

Microsoft 365 (Word/Excel/Outlook/SharePoint/Teams)

Job description

East Lancashire Learning Group is seeking a Project Officer to coordinate and provide project, administrative and logistical support to the Click project in line with contract requirements, reporting deadlines and agreed delivery plans. The role will be based primarily at Lancashire Adult Learning, with travel across delivery locations.

Working as part of the Project Team, you will support learner engagement and progression, maintain accurate records, coordinate delivery arrangements and build