Click & Collect Specialist – Fast, Friendly Service

IKEA; Sheffield; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

IKEA discount

Life insurance

Pension contributions

Free meal option

Rosetta Stone language learning

Job summary

IKEA Sheffield is hiring Click and Collect Assistants to join our Fulfilment Team. You will welcome customers, ensure online orders are ready for seamless pickup, and support stock checks using handheld devices.

This role suits friendly, proactive individuals who enjoy teamwork in a fast-paced environment. Starting 8th November 2028, the role offers a competitive hourly rate, part-time hours across four days, and weekends.

Qualifications

• Motivation to work effectively in a busy workplace.
• Comfort using computers/handheld devices to check stock and answer customer questions.
• Good problem solving using initiative for a smooth customer journey.
• Ability to prioritise workload with attention to detail.
• Ability to switch between tasks and meet deadlines for customer satisfaction.
• Self-motivation and proactive task completion.
• Process-driven with keen eye for detail.
• Over 18 years old due to Health & Safety rules.

Responsibilities

• Handle orders for customers and delivery teams, including processing returns.
• Deliver great customer service in a customer-facing environment.
• Manually handle products ranging from tables to wardrobes.
• Operate heavy machinery safely within warehouse operations.
• Follow all safety protocols for a secure working environment.

Skills

Customer service

Computer literacy

Problem solving

Prioritisation

Attention to detail

Time management

Job description

IKEA Sheffield is hiring Click and Collect Assistants to join our Fulfilment Team. You will welcome customers, ensure online orders are ready for seamless pickup, and support stock checks using handheld devices.

This role suits friendly, proactive individuals who enjoy teamwork in a fast-paced environment. Starting 8th November 2028, the role offers a competitive hourly rate, part-time hours across four days, and weekends.