Click & Collect Associate — Fast-Paced Fulfilment

IKEA; Burtonwood; On-site; GBP 17,343,000 - 18,804,000; Part time

Benefits offered by this job

15% IKEA discount on products

End of year gift and generous annual/p

Life Assurance 4x pay and pension

Living Wage Employer

Free parking and cycle-to-work

Job summary

IKEA Warrington is looking for a Click & Collect Assistant to join our fast-paced fulfilment team. You will pick, pack and prep orders, support customers on collection, and maintain stock accuracy using handheld devices and IKEA systems.

The role involves 18 hours per week, 4 days out of 7 with 3 out of 4 weekends, and a pay rate of £13.45 per hour. Benefits include extended leave, annual leave, and a range of staff discounts.

Qualifications

• Experience in warehouse or stock handling is beneficial.
• Ability to prioritise and organise workload with attention to detail.
• Comfort using computers and handheld devices to support stock accuracy.
• Self-motivated and proactive, able to work independently and as part of a team.
• Adaptable and able to switch between tasks while meeting deadlines in a fast-paced environment.
• Physically capable of manual handling tasks.

Responsibilities

• Pick, check and prepare customer orders for Click & Collect, home delivery and in-store collection.
• Provide an efficient and accurate collection experience, handing over orders and assisting customers on arrival.
• Receive stock, replenish products and maintain inventory accuracy.
• Use IKEA systems and handheld technology to support order fulfilment and stock accuracy.
• Carry out quality checks to ensure orders are correct, complete and undamaged.
• Support the returns process by handling returned products and making them available for sale quickly.
• Maintain a clean, organised and safe warehouse environment.
• Collaborate with colleagues across the store to improve the customer experience and fulfilment operations.
• Follow all IKEA health, safety and security procedures to contribute to a safe environment.
• Safely use manual handling equipment and operate around warehouse machinery.

Skills

Stock handling experience

Prioritisation

Attention to detail

Teamwork

Tools

Handheld devices

Inventory systems

Job description

IKEA Warrington is looking for a Click & Collect Assistant to join our fast-paced fulfilment team. You will pick, pack and prep orders, support customers on collection, and maintain stock accuracy using handheld devices and IKEA systems.

The role involves 18 hours per week, 4 days out of 7 with 3 out of 4 weekends, and a pay rate of £13.45 per hour. Benefits include extended leave, annual leave, and a range of staff discounts.