Click & Collect Assistant

IKEA; Burtonwood; On-site; GBP 17,343,000 - 18,804,000; Part time

Benefits offered by this job

15% IKEA discount on products

End of year gift and generous annual/p

Life Assurance 4x pay and pension

Living Wage Employer

Free parking and cycle-to-work

Job summary

IKEA Warrington is looking for a Click & Collect Assistant to join our fast-paced fulfilment team. You will pick, pack and prep orders, support customers on collection, and maintain stock accuracy using handheld devices and IKEA systems.

The role involves 18 hours per week, 4 days out of 7 with 3 out of 4 weekends, and a pay rate of £13.45 per hour. Benefits include extended leave, annual leave, and a range of staff discounts.

Qualifications

• Experience in warehouse or stock handling is beneficial.
• Ability to prioritise and organise workload with attention to detail.
• Comfort using computers and handheld devices to support stock accuracy.
• Self-motivated and proactive, able to work independently and as part of a team.
• Adaptable and able to switch between tasks while meeting deadlines in a fast-paced environment.
• Physically capable of manual handling tasks.

Responsibilities

• Pick, check and prepare customer orders for Click & Collect, home delivery and in-store collection.
• Provide an efficient and accurate collection experience, handing over orders and assisting customers on arrival.
• Receive stock, replenish products and maintain inventory accuracy.
• Use IKEA systems and handheld technology to support order fulfilment and stock accuracy.
• Carry out quality checks to ensure orders are correct, complete and undamaged.
• Support the returns process by handling returned products and making them available for sale quickly.
• Maintain a clean, organised and safe warehouse environment.
• Collaborate with colleagues across the store to improve the customer experience and fulfilment operations.
• Follow all IKEA health, safety and security procedures to contribute to a safe environment.
• Safely use manual handling equipment and operate around warehouse machinery.

Skills

Stock handling experience

Prioritisation

Attention to detail

Teamwork

Tools

Handheld devices

Inventory systems

Job description

IKEA Warrington, WA5 7TY, are looking to welcome Click & Collect Assistant to join our hard-working fulfilment team.

As a team member in IKEA's Fulfilment team, you’ll be right in the heart of the action—picking, packing, and prepping orders. It’s a fast-paced, hands‑on role where teamwork, energy, and a knack for staying organised turn a busy day into a satisfying one. If you like moving with purpose and making things happen, this could be your perfect fit.

WHAT WE OFFER

• Start date of employment will be: 3rd November 2026.
• Hourly rate of £13.45 per hour
• 18 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
• Working hours are between 7am – 10:30pm.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
• End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
• Proud to be a Living Wage Employer.
• Free car parking, a cycle-to-work scheme and season travel ticket loan.

…as well as so much more!

WHAT YOU'LL NEED TO HAVE

• Previous warehouse or stock handling experience is beneficial but not essential.
• Ability to prioritise and organise your workload effectively, with strong attention to detail.
• Comfortable using computers, handheld devices and internal systems to support stock accuracy and order fulfilment.
• Self‑motivated and proactive, with the ability to work independently and as part of a team.
• Adaptable and able to switch between tasks while working to deadlines in a fast‑paced environment.
• Physically capable of carrying out manual handling tasks, including picking, checking and moving customer orders.

WHAT YOU'LL BE DOING DAY TO DAY

• Pick, check and prepare customer orders for Click & Collect, home delivery and in‑store collection.
• Provide an efficient and accurate collection experience, handing over orders and supporting customers when they arrive in store.
• Receive stock, replenish products and maintain accurate inventory to ensure strong product availability for customers.
• Use IKEA systems and handheld technology to support order fulfilment and stock accuracy.
• Carry out quality checks to ensure orders are correct, complete and free from damage.
• Support the returns process by handling returned products accurately and ensuring they are made available for sale as quickly as possible.
• Maintain a clean, organised and safe warehouse environment, including general housekeeping and stock organisation.
• Work collaboratively with colleagues across the store to improve the customer experience and support fulfilment operations.
• Follow all IKEA health, safety and security procedures and actively contribute to a safe environment for customers and co‑workers.
• Safely use manual handling equipment and work around warehouse machinery, such as pump trucks and forklifts, in accordance with training and safety guidelines.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many!