Clerical Officer/Receptionist - Primary Care & Community Services

NHS National Services Scotland; Glasgow; On-site; GBP 10,000 - 12,000; Part time

Job summary

NHS Greater Glasgow and Clyde is seeking a Clerical Officer/Receptionist to provide a professional front-line reception service at New Gorbals Health & Care Centre in Glasgow. You will welcome patients, visitors and staff, and handle enquiries with a courteous approach.

This is a permanent, part-time role with specific hours across Mon, Wed, Tue, Thu and Fri. The salary is pro rata for part-time hours, and you will join a supportive team within the NHS.

Qualifications

• Front-line reception/clerical experience preferred.
• Strong communication and good customer service skills.
• Ability to handle enquiries professionally and politely.

Responsibilities

• Welcome patients, visitors and staff at front-line reception.
• Respond to telephone, email and face-to-face enquiries efficiently and courteously.

Skills

Organisational skills

Customer-focused

Communication

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Are you an organised, approachable and customer-focused individual looking to make a real difference within the NHS? Join NHS Greater Glasgow and Clyde, one of the largest healthcare organisations in the UK, where your contribution will directly support patient care and vital community health services. As a Clerical Officer/Receptionist, you will be the first point of contact for patients, visitors and staff, providing a professional and welcoming service. Working within a supportive team environment, you will play a key role in ensuring the smooth running of administrative and reception services across Primary Care and Community Services. This is an excellent opportunity to develop your skills, gain valuable NHS experience and build a rewarding career within a respected organisation.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• New Gorbals Health & Care Centre
• Monday & Wednesday 13:15 to 16:45, Tuesday & Thursday 13:15 to 17:00 and Friday 13:00 to 16:30
• Permanent, part-time
• Please note the salary is Pro Rata for part-time hours

Key responsibilities:

• Welcome patients, visitors and staff, providing a professional front-line reception service
• Respond to telephone, email and face-to-face enquiries efficiently and courteously