Clerical Officer - Radiology

NHS National Services Scotland; East Kilbride; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual Leave 35 days

Generous NHS pension

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Job summary

NHS Lanarkshire is seeking a clerical support colleague for the Radiology Department. The role focuses on high-quality admin, handling appointment and clerical tasks for a busy imaging service across multiple modalities.

The post requires good keyboard skills, English qualification, and ability to work under pressure within a team. The working pattern is Monday to Friday, with a comprehensive benefits package for NHS staff.

Qualifications

• The post holder should have good keyboard skills with the ability to enter information into the computer database with speed and accuracy.
• The post holder should be educated to Standard Grade level and have gained a qualification in English.
• Experience in dealing with the General Public is an essential requirement for this post.
• The post holder should possess good communication and organisational skills with the ability to prioritise the workload, use own initiative, work under pressure and as part of a team in order to accomplish all required tasks.

Responsibilities

• Provide a high level of clerical support to the Radiology Department and process workload generated by Consultants, Clinical Director, Reporting Radiographers, Ultrasonographers and trainees.
• Deal with appointment/clerical issues for approximately 100,000–140,000 examinations per year, including CT, MRI, Mammography, Ultrasound, Fluoroscopy, Interventional and General/Dental exams.

Skills

Keyboard skills

English qualification

Public experience

Communication & organisation

Education

Standard Grade level

Qualification in English

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The post holder will provide comprehensive clerical support to the Radiology Department ensuring a high quality service is maintained to patients and staff.

The working pattern for this role is Monday to Friday.

In this key role, you will:

To provide a high level of clerical support to the Radiology Department and process the associated workload generated by the Consultant Radiologists, Clinical Director, Reporting Radiographers, Ultrasonographers plus a variety of Specialist Registrars undergoing training. Also provide administrative support to the Nursing staff and Radiographers within the department.

Deal with all appointment/clerical issues relating to approximately 100,000 – 140,000 examinations carried out within the department each year, depending on site. These examinations include CT, MRI, Mammography, Ultrasound, Fluoroscopy, Interventional procedures General and Dental examinations.

What You'll Bring:

• The post holder should have good keyboard skills with the ability to enter information into the computer database with speed and accuracy.
• The post holder should be educated to Standard Grade level and have gained a qualification in English.
• Experience in dealing with the General Public is an essential requirement for this post.
• The post holder should possess good communication and organisational skills with the ability to prioritise the workload, use own initiative, work under pressure and as part of a team in order to accomplish all required tasks.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Andrew Gilchrist on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Jessica Murphy, Recruitment Administrator on [e-mail]

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.