Clerical Officer - Imaging

NHS; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

An engaging opportunity awaits you in a supportive environment within the Imaging department at a forward-thinking healthcare provider. We are looking for a reliable and proactive Clerical Officer to join our friendly team. This role involves providing essential administrative support, ensuring targets are met, and working collaboratively under the guidance of the Patient Admin Manager. Your effective time management and communication skills will be vital as you navigate a dynamic workload while contributing to our mission of improving health outcomes for our community. Join us and be part of an organization that values ambition, respect, and compassion.

Qualifications

• Relevant experience in a clerical role is essential.
• Experience in an NHS or administrative environment is desirable.

Responsibilities

• Provide comprehensive administrative support for the Imaging Department.
• Liaise with team members to maintain professionalism and high standards.

Skills

Administrative Support

Time Management

Communication Skills

Education

GCSE English or equivalent

European Computer Driving Licence or equivalent

Job description

Job summary

An engaging opportunity to work as part of a welcoming, friendly, and equitable team in a supportive environment within the Imaging department at SWBH.

We are seeking a reliable, enthusiastic, and proactive Clerical Officer to join the Imaging team.

The post holder will work under the direction of the Patient Admin Manager to provide administrative support, ensuring that targets are met and supporting our forward-thinking Imaging Department.

The role requires a high standard of English language skills and experience working in a clerical environment.

The position may include evening and weekend work.

For further information, please contact:

Simi Bassra, Patient Admin Manager
[e-mail]
0121 507 3332

or

Nicola Hartley, Operations Manager
[e-mail]
0121 507 4357

Main duties of the job

1. Provide comprehensive and confidential administrative support for the Imaging Department in accordance with Departmental, Trust, and National standards, policies, and procedures.
2. Provide appropriate advice and guidance to patients and colleagues.
3. This role requires effective time management to prioritize workload, meet deadlines, and handle interruptions efficiently. The ability to work independently and as part of a team, under pressure, is essential.
4. Liaise with team members at all levels, maintaining professionalism to ensure high standards of work and knowledge.

About us

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country, an area known for its cultural diversity. We are a friendly and welcoming organization where you can belong and grow.

We care for our patients, our population, and our staff.

Our values—Ambition, Respect, and Compassion—are central to our work and interactions. They guide how we serve our community and support our colleagues.

Our purpose is to "Improve the Life Chances and Health Outcomes of our Population," inspiring us daily. We aim to be more than a healthcare provider—creating a place where staff feel valued, safe, and can develop their careers. Visit the SWB website to learn more about our ambitions and people plans.

Details

Date posted: 08 May 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,169 per year, pro rata

Contract: Permanent

Working pattern: Full-time, Part-time, Flexible working

Reference number: 381-IM-7141468

Job location: SWB NHS Trust, Lyndon, Birmingham, B71 4HJ

Job description

For further details regarding this vacancy, please see the attached job description and person specification.

Person Specification

Experience

• Essential: Relevant experience in a clerical role
• Desirable: Experience in an NHS or administrative environment; experience of reception desk tasks

Qualifications

• Essential: GCSE English or equivalent
• Desirable: European Computer Driving Licence or equivalent; NVQ or equivalent; Recognised qualification at level RSA I/II

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to assess any previous criminal convictions.

Employer details

Sandwell and West Birmingham NHS Trust

Address: Lyndon, Birmingham, B71 4HJ

Website: https://www.swbh.nhs.uk/