Clerical Officer (Histopathology)

Transformationunitgm; Sheffield; On-site; GBP 25,000; Full time

Job summary

A leading NHS organization seeks a Clerical Officer for the Histopathology Department, providing essential administrative support. The role requires effective communication skills and the ability to prioritize tasks in a busy environment, ensuring excellent service delivery for patients and clinicians alike.

Qualifications

• Experience working within an office or laboratory environment.
• Knowledge of customer service systems.
• Understanding of data protection issues.

Responsibilities

• Provide efficient clerical support within the Histopathology Department.
• Act as the first point of contact for direct inquiries.
• Carry out routine administrative duties ensuring standards are met.

Skills

Effective Communication

Prioritization

Education

GCSE at Grade C/4 in English and Maths

NVQ Level II in Business Administration

Tools

Microsoft Office

Job description

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Royal Hallamshire Hospital Town Sheffield Salary £24,169 pa/pro rata for part time staff Salary period Yearly Closing 06/07/2025 23:59 Interview date 14/07/2025

Clerical Officer (Histopathology)

NHS AfC: Band 2

Job overview

The South Yorkshire and Bassetlaw (SYB) Pathology Partnership fully integrates the pathology services delivered on behalf of the Partner Trusts within the Integrated Care System (ICS) footprint; Barnsley Hospital NHS Foundation Trust, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust, Sheffield Children’s NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust and The Rotherham NHS Foundation Trust.

The Pathology Partnership will provide the best possible service for patients and clinicians; improving health outcomes, delivering quality and efficiency benefits and ensuring a sustainable workforce for the longer term.

Applications are invited from enthusiastic, suitably qualified individuals to provide a daily clerical support service within the Histopathology Department within South Yorkshire and Bassetlaw Pathology. The post holder will provide a range of administrative and secretarial support in this busy and interesting department.

The successful candidate will have effective secretarial and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritising workload and meeting deadlines, whilst also being able to work in a team.

Full in-service training will be provided. The successful candidate will be based in the Histopathology Secretary office at Royal Hallamshire Hospital.

Main duties of the job

• Provide an efficient and effective clerical support service within the Histopathology Department including to the Histopathology laboratory and Consultant Histopathologists.
• Carry out routine administrative and clerical duties for the department, ensuring standards are maintained and deadlines are met.
• Be a first point of contact for all direct enquiries (including telephone enquiries), ensure these are acted upon appropriately.

Working for our organisation

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

STHFT operates with a budget of £1.2 bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.

As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.

The South Yorkshire and Bassetlaw Pathology Partnership are invested in training, developing, and supporting staff in all aspects including academic courses from certificates of achievement, registration, specialist and higher specialist IBMS portfolios, apprenticeships and leadership and management qualifications.

We pride ourselves in enabling opportunity across all our sites to develop staff and provide a strong and sustained service for the future.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

This vacancy is advertised on a fixed term contract basis for the maximum period of 12 months. Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.

Please also note any secondment must first be agreed with your current line manager.

Person specification

Education and Qualifications

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• NVQ Level II in Business Administration / Customer Service / IT

Experience

• Experience of working within an office or laboratory environment
• Experience working with multiple service users
• Relevant experience within the NHS.
• Experience working in departments with multiple IT systems.

Skills and Knowledge

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Understanding of data protection issues and the ability to maintain confidentiality
• Effective Communication skills, written and oral

Personal Qualities

• Ability to plan, prioritise and allocate work

PROUD values

• Patients first - Supports the Trust to provide excellent patient care through the provision of a high-quality administration service.
• Respectful – Displays excellent communication (written and verbal) and interpersonal skills delivered in a professional manner.
• Ownership – Understand the need to accept responsibility for own actions and ensure accuracy and attention to detail
• Unity – Ability to work as part of a team
• Delivery – Committed to team values and performance standards

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