Clerical Officer (Business Admin)

Glasgow City Health and Social Care Partnership; Glasgow; On-site; GBP 24,000 - 27,000; Full time

Job summary

Glasgow City Health and Social Care Partnership is seeking a Clerical Officer in Business Administration to provide essential administrative support. This role involves a variety of clerical tasks in a busy office environment, focusing on excellent customer care and team collaboration. Applicants should possess good communication and organisational skills, with full training provided.

Benefits

26 days paid annual leave, rising to 29 days after 5 years”

12.5 days paid public holidays each year

Qualifications

• Demonstrated relevant skills in administration.
• Ability to perform call handling and reception duties.
• Willingness to participate in training programs.

Responsibilities

• Provide comprehensive clerical and administrative assistance in Adult Services.
• Support a team with a variety of administration tasks.
• Undertake minute taking tasks of a complex and sensitive nature.

Skills

Communication

Organisational Skills

Call Handling

Reception Duties

Tools

Microsoft Office

Job description

Salary: £24,897.81 - £26,430.37 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Job Description

Role – Clerical Officer (Business Admin)

Location – GCHSCP, Carlton Day Centre, 1-7 Coburg Street, Glasgow, G5 9JF

Contract Status – Permanent

Glasgow City Health and Social Care Partnership (GCHSCP) is a partnership between Glasgow City Council and NHS Greater Glasgow and Clyde for health and social care services in Glasgow. Our vision is for community health and social work services to support people to flourish, work in partnership with communities and organisations to transform and improve health and wellbeing.

Business Administration is a wide and varied team that provides essential administrative support across GCHSCP. This role offers comprehensive clerical and administrative assistance within Adult Services (South Sector), supporting key service areas including Learning Disability, Mental Health, and Older People.

As a Clerical Officer, your role will be to support a team within a busy office environment carrying out a range of administration tasks including call handing, reception duties, cash handling. This role requires clerical admin staff to undertake minute taking tasks of a complex and sensitive nature. Whilst full training is provided applicants should be mindful of this.

Applicants should be able to demonstrate relevant skills such as call handling, reception duties, display good communication and organisational skills, including a basic knowledge of IT systems, such as Microsoft Office packages, however full training and support will be provided as part of the role. Successful applicants will require to attend and participate in training, including completion of mandatory online training courses/briefings.

Please note that all applicants should demonstrate a flexible approach to the needs of the role and may be at times required to work from multiple locations across the South Sector.

We are looking for applicants who can deliver excellent customer care in a professional and polite manner while providing a high-quality service. If this sounds like you, why not apply?

Our organisation offers numerous opportunities for promotion. Additionally, if you're successful in your job application you'll have access to these generous benefits, which include:

• 26 days (182 hours) paid annual leave, rising to 29 days (203 hours) after 5 years’ service

• 12.5 days (87.5 hours) paid public holidays each year

These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Interviews are likely to take place week commencing 14th July 2025.

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see