Clerical Assistant - GLA13732

Glasgow Loves Christmas; Glasgow; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading company is seeking a Clerical Assistant to join their Business & Strategy Team on a permanent, full-time basis. This role includes performing various administrative duties, supporting service areas, and maintaining accurate records. Candidates should have experience in a busy office environment and be able to demonstrate strong organisational skills and attention to detail.

Benefits

30 days holiday plus 6.5 public holidays

Membership of the Local Government Pension Scheme

Discounted Glasgow Club membership

Option to buy extra annual leave

Qualifications

• Experience of working in a busy office environment undertaking various clerical tasks.
• High level of accuracy and attention to detail required.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Provide clerical, financial, and administrative support services.
• Process financial transactions accurately and timeously.
• Respond to enquiries from internal customers.

Skills

Organizational Skills

Attention to Detail

Communication

Education

Experience in a busy office environment

Job description

Location: Bellahouston Leisure Centre 31 Bellahouston Drive Glasgow, G52 1HH

Salary: £24,371.18 - £25,861.29 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Work From Home: Hybrid

Job Description

Glasgow Life is looking for a Clerical Assistant to join us on a full-time permanent basis, working 35hrs per week.

As Clerical Assistant you will be joining our in-demand Business & Strategy Team. You will be part of a dedicated team which supports all areas of Glasgow Life providing Admin support. We operate Admin Hubs to support the service areas. We have a vacancy in our Sports Admin Hub.

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role
To assist in the provision of an efficient and effective clerical, financial and administrative support service for Glasgow Life in a fast-paced environment. This role requires a high level of accuracy and attention to detail, as clerical work often involves handling sensitive information and data, information processing, strong organisational skills including the ability to prioritise tasks, manage time effectively, maintain accurate records and making full use of appropriate computer systems and software to improve processes and achieve efficiencies. The candidate must have experience of working in a busy office environment undertaking various clerical tasks and working to tight timescales.

If you’re interested in joining us as a Clerical Assistant, you’ll be required to:
• Plan and organise designated work to be completed within the relevant timeframe.
• Carry out a wide range of administrative services to support the Admin Officer, Service Areas, Colleagues and Business Partners.
• Processing financial transactions, accurately and timeously utilising the Company’s
computerised systems.
• Respond to enquiries by email or phone from internal customers, colleagues and ALEOS, clarifying issues and providing an informed response.
• Liaising with internal and external customers and partners establishing effective working relationships.
• Be flexible and adaptable to changeable working environments.
• Ensure accurate and complete records and information for effective processing of bookings,
events, and applications.
• Collate, update, maintain and provide management information as required.
• Support colleagues in the purchasing of goods and services, and processing of invoices.

You can read the full person specification for this role under the ‘Job Attachments’ section.

Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager may be able to agree this with you if operationally possible. This balance enables you to continue much-needed collaborative working.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Important Dates: Closing date 15 June 2025 and interviews are provisionally scheduled for 24 / 25 June 2025.

Benefits at Glasgow Life

• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• And much more!

Diversity matters at Glasgow Life

We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see