Clerical Officer

Somerset NHS Foundation Trust; Yeovil Marsh; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Estates and Facilities Administrative Support Officer provides comprehensive administrative support to the Estates and Facilities Office, focusing on Car Parking and Accommodation services. The role acts as a central contact for staff, visitors, contractors, residents and external stakeholders.

The post holder will be proactive, organised, manage a varied workload, and maintain accurate records while delivering high standards of customer service within the Estates and Facilities Department.

Responsibilities

• Provide comprehensive administrative support to the Estates and Facilities Office.
• Support Car Parking and Accommodation services to ensure smooth operations.
• Maintain accurate records and deliver high standard of customer service.
• Assist with the Maintenance Helpdesk and contractor management processes.

Job description

The Estates and Facilities Administrative Support Officer is responsible for providing comprehensive and efficient administrative support to the Estates and Facilities Office, with a particular focus on supporting the Car Parking and Accommodation services. The post holder will play a key role in ensuring the smooth day-to-day delivery of these services, acting as a central point of contact for staff, visitors, contractors, residents, and external stakeholders.

The role requires a proactive and organised individual who can manage a varied workload, prioritise competing demands, and maintain accurate records while delivering a high standard of customer service. The post holder will also support the Maintenance Helpdesk function and assist with a range of administrative activities that contribute to the effective operation of the Estates and Facilities Department.

Working closely with colleagues across the organisation, the successful candidate will help ensure that accommodation, car parking, maintenance reporting, and contractor management processes are delivered efficiently, professionally, and in accordance with organisational procedures and policies.