Clerical Officer

Bolton NHS Foundation Trust; Clitheroe; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated individual to join their Access Booking & Choice Department. This role involves managing patient bookings, handling clinical correspondence, and ensuring efficient communication within the team. The ideal candidate will thrive in a busy administrative environment, showcasing excellent multitasking and communication skills. With a focus on community health and workforce diversity, this position offers a chance to contribute meaningfully while benefiting from training and development opportunities. If you're looking to make a difference in healthcare, this role is perfect for you.

Benefits

Training and Development Opportunities

Qualifications

• Strong communication skills for diverse groups.
• Ability to manage a high-volume workload effectively.

Responsibilities

• Booking hospital transport and managing clinical correspondence.
• Handling referrals and distributing them to relevant teams.
• Inputting referrals and managing waiting lists.

Skills

Multitasking

Communication Skills

IT Skills

Attention to Detail

Teamwork

Tools

NHS.NET

Electronic Referral System

Job description

We are seeking a dedicated individual to join the Access Booking & Choice Department at Bolton Hospital.

Key Requirements:

• Highly motivated with the ability to multi-task in a busy administrative environment.
• Excellent communication skills for working with diverse groups.
• Good IT skills and keen attention to detail to maintain high standards of service.
• Experience in meeting deadlines in a high-volume workload setting.
• Ability to work effectively as part of a team.

Note: As an employer and sponsor license holder, we are unable to sponsor overseas nationals for this role. For eligibility criteria regarding the Skilled Worker visa, please visit the GOV.UK Skilled Worker visa overview.

Responsibilities:

1. Booking hospital transport for patients.
2. Handling clinical correspondence and appointment letters.
3. Managing referral letters and distributing them to relevant teams.
4. Ordering stationery and managing printing tasks from the Electronic Referral System.
5. Distributing post and faxes to appropriate team trays.
6. Managing team email accounts for booking follow-up appointments.
7. Using NHS.NET for printing referral letters and updating referral/waiting lists.
8. Booking follow-up appointments for ward discharges.
9. Managing Choose and Book referrals and printing from the Electronic Referral System.
10. Filing referrals and preparing them for health records.
11. Inputting referrals and waiting lists into the system.
12. Booking patients from waiting lists, including contacting patients and confirming appointments.
13. Adding cardio cards to LE2.2 system for referrals, waiting lists, and bookings.

Additional Information:

The Trust aims to improve community health, provide excellent care, and foster a workforce that reflects our diverse community. We offer opportunities for training and development.

For further details or to arrange an informal visit, contact:

• Name: Stevielee Kelly
• Job Title: Inpatient/Outpatient Facilitator
• Email: [e-mail]
• Phone: [phone] (ext. 143712)