Credit Control Admin Assistant

Job Title: Credit Control Admin Assistant
Reporting To: Group Credit Manager
Location: Remote/Wilmslow
Hours of Work: 37.5

The Role

An opportunity has arisen for an Admin Assistant to join our Credit Control team based in Wilmslow.

Key Responsibilities

1. Additional Service one-off billing
2. Cash allocation
3. Sending VAT schedules/invoices/statements/copy agreements to clients as requested
4. Reinstating & setting up new direct debits
5. Managing canceled direct debit BACS report
6. Amending bank details on customer accounts
7. Resolving customer queries
8. Processing refunds
9. Calculating settlement figures & processing settlement invoices

The Person

• Knowledge and experience of credit control processes and procedures is essential
• Transactional finance knowledge and understanding
• Experience of Microsoft Word, Excel, Outlook
• Professional attitude and persona
• Positive outlook
• Strong work ethic
• Ability to prioritize workload
• Negotiation skills
• Ability to communicate with clients and staff at all levels
• Ability to generate and maintain solid working relationships with customers and colleagues

About Us

We are Citation, a company with over 20 years of experience delivering HR and Health and Safety services to SMEs across the UK. We pride ourselves on creating a supportive environment where colleagues can shine, free from office politics. We are passionate about service and aim to revolutionize our colleagues' and clients' experiences by employing brilliant people who are experts and who enjoy their work.

Benefits of working with us include 25 days holiday plus your birthday off, gym membership discounts, healthcare, childcare vouchers, options to purchase extra leave, pension contributions, and more.

Our culture is fun, professional, and collaborative. If you feel aligned with our values and culture, we invite you to send us your details and become part of our success story.