Clerical Assistant — Port Office Support

Port of Tilbury London; Tilbury; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Discretionary bonus

Generous annual leave

Pension scheme up to 16.5% joint

On-site parking

Employee Assistance Programme (EAP)

GymFlex memberships

Cycle to Work

Life assurance 4x salary

Job summary

Port of Tilbury London Ltd is seeking a Clerical Assistant to provide efficient and accurate office-based support to the Conventional Department at the Port of Tilbury.

You will maintain operational and commercial information, process invoices, update records and systems, prepare routine documentation and management reports, support labour allocation and HM Customs entries, and help keep the department’s day-to-day administration running smoothly.

Qualifications

• Good administrative and organisational skills, with a high level of accuracy and attention to detail.
• Ability to maintain accurate records and process information effectively.
• Good written and verbal communication skills, with a professional telephone and email manner.
• Ability to prioritise workload and manage several administrative tasks.
• Ability to work independently and contribute effectively as part of a team.
• Competence in Microsoft Office, particularly Outlook, Word and Excel.
• Comfort working with figures and undertaking routine invoice and financial administration.
• Ability and willingness to learn relevant company systems and processes.

Responsibilities

• Provide general clerical and administrative support for the day-to-day running of the Conventional Department.
• Accurately record and maintain operational, customer and commercial information across company systems, spreadsheets and files.
• Prepare, process and record invoices, purchase orders and supporting information for customer billing and internal financial processes.
• Review records, identify discrepancies or missing information, and elevate issues where appropriate.
• Prepare routine reports, documents, correspondence and management information.
• Support customer accounts and operational activities, liaising with customers, suppliers and internal departments as required.
• Respond professionally and promptly to telephone, email and general office enquiries.
• Support labour allocation, including recording overtime and absence.
• Collate and process manifest entries and HM Customs clearances.
• Maintain confidentiality and complete assigned work accurately within agreed timescales.

Skills

Administrative skills

Organisation

Communication skills

Prioritisation

Independent work

MS Office

Excel

Financial administration

Learn company systems

Tools

Outlook

Word

Excel

Job description

Port of Tilbury London Ltd is seeking a Clerical Assistant to provide efficient and accurate office-based support to the Conventional Department at the Port of Tilbury.

You will maintain operational and commercial information, process invoices, update records and systems, prepare routine documentation and management reports, support labour allocation and HM Customs entries, and help keep the department’s day-to-day administration running smoothly.